1A: rights and responsibilities

Question 1

what is a responsibility of the software developers’ regarding their solutions

Answer 1

must be high quality, ergonomic, inclusive, free of malware and perform stated task correctly + efficiently

Question 2

what is a good system responsible developers implement

Answer 2

a system which allows them to respond to problems encountered by users

Question 3

author meaning

Answer 3

the original creator of a work, who owns the right to control how the work is sold and distributed

Question 4

intellectual property for programming languages

Answer 4

most are open source or sold with license that requires developers to acknowledge use of the programming language without the need for royalties

Question 5

royalty meaning

Answer 5

compensation, usually a portion of proceeds paid to the owner of a right, for the use of a work

Question 6

how to acknowledge intellectual property of original works

Answer 6

requires royalty to be paid to contributing authors depending on units sold of final product
- details in contract

Question 7

publisher meaning

Answer 7

one whose business is the copying, distribution and sale of works by an author

Question 8

responsibility of publishers of software products

Answer 8

must ensure intellectual property rights of all authors involved are acknowledged + compensated

Question 9

what is the software developers’ responsibility regarding to quality and compromises made

Answer 9

responsibility: must produce high quality solutions
however, it’s expensive so compromises have to be made

Question 10

what is quality assurance(QA)

Answer 10

an ongoing process throughout design + development process to ensure quality
- makes sure customer expectations are met/exceeded

Question 11

how is quality defined by users

Answer 11

based on their expectations
- exceeded = high quality
- failed = low quality

Question 12

what external factors affect quality

Answer 12

hardware, OS, other software, runtime errors

Question 13

how to maximize quality of hardware

Answer 13

product should be tested with multiple hardware configurations and w/ different devices
- build software modules to react to hardware failures

Question 14

what should application software not do

Answer 14

make changes to operating system settings
- instead, implement checks in product to ensure reliable performance given most settings; e.g. checking date-time format and using OS’s default instead of changing the OS’s settings

Question 15

responsibilities + rights of developers regarding OS

Answer 15

responsibility: must be forward compatible
right: expect that developers of operating system will support products to interface with earlier versions of operating systems

Question 16

forward compatible meaning

Answer 16

the ability of an older system to operate in harmony with a new system

Question 17

rights + responsibilities regarding other installed software

Answer 17

right(unreliable): to expect that other products does not affect their product
responsibility: to ensure as far as possible other software does not affect product, and vice versa

Question 18

shared file meaning

Answer 18

a file whose code is used by more than one program

Question 19

file association meaning

Answer 19

defines the application that is executed when a data file is opened, usually by double-clicking

Question 20

why might different software affect each other

Answer 20

shared files can be overwritten when new applications installed, resulting in reliability problems

Question 21

rights and responsibilities regarding runtime errors

Answer 21

responsibility: includes routines to deal with possible errors, in a way that the product can continue to execute
- include fatal error detection module

Question 22

fatal error meaning

Answer 22

results in execution being terminated + loss of user data

Question 23

priority + severity of problems

Answer 23

critical: affecting operations + financial loss = immediate resolution
major: affecting operations + difficult workaround = resolution 3 months
normal: affecting operations + workaround = 12 month resolution
cosmetic: no effect, enhancement requests: as time constraints allow

Question 24

what is a code of conduct

Answer 24

set of instructions by which Software developers agree to abide
- upholding: responsibility of the individual

Question 25

code of conducts + associations

Answer 25

professional associations = rules, member expelled if code of conduct not upheld

Question 26

responsibility in regards to malware

Answer 26

responsibility: ensure their products do not contain malware
- should check new data + software added to computers for viruses

Question 27

how to make sure malware isn’t contained in product

Answer 27

• scan incoming emails for virus + malware
• removable media scanned before use
• update anti-virus software regularly
• scan software before distribution
• firewalls + security mechanisms

Question 28

what are some mechanisms/resources in place to deal with problems encountered by users

Answer 28

helpdesks, forums, help files and self help