19. Troubleshooting Printers Flashcards

1
Q

What is true for printer output?

A

Alignment must be perfect for a good print and they use CMYK.

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2
Q

What options are included in the Windows printer test page?

A

A variety of colours and the Windows logo.

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3
Q

What can cause faded prints in an inkjet printer?

A

Low ink cartridges

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4
Q

How can you ensure accurate colour in a print workflow?

A

Calibrate the printer and monitor together.

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5
Q

Where would you start to troubleshoot a print quality issue with an impact printer?

A

Start with the ribbon

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6
Q

What achievements can a firmware update get from a printer?

A

It can improve performance and solve technical problems.

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7
Q

Which printer should you get from your manufacturers website?

A

Printer

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8
Q

What can cause a backed-up print queue?

A

Low memory and print spooler issues.

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9
Q

Which issues are related to printer paper jam?

A

Dampness and wrinkling.

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10
Q

How would you troubleshoot a directly connected USB printer that is not responding?

A

Check the driver and check the power.

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11
Q

What should you check when you can’t connect to a shared printer that you were previously connected to?

A

Check for IP Configuration issues and Permissions issues.

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12
Q

What is the first action to be taken when you have a paper jam?

A

You can perform a visual inspection.

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13
Q

Which error code signifies a printer paper jam?

A

The error code 13

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