1.8: Management & Leadership Flashcards
1.8.1: Management and Leadership 1.8.2: Employee/Employer Relations 1.8.3: Employee/Employer Relations (Trade Unions)
What is a management and what are their roles
They Control Employees, their roles consist of appraising employee strengths, setting objectives, reviewing objectives and analysing and interpreting data
What is The MBO (Management By Objectives) Model
Define Corporate Objectives then Set & Align Employee Objectives then Monitor Employee performance then Evaluate Performance then Appraise & Feedback and then Reward (If appropriate)
What is McGregor’s X&Y Theory
Theory X: Mangers believe Employees are Money-motivated, Lazy, Lack Ambition, and Need to be controlled
Theory Y: Mangers believe Employees are Independent Decision Makers, Ambitious, Seek Challenge and Not just motivated by money
State the benefits and drawbacks to The MBO (Management By Objectives) Model
Benefits: Increased Motivation, Clear Communication, and Aligned Objectives
Drawbacks: Time Consuming, Understanding Corporate Goals and Some may not want to be involved in the process
What is Leadership and What is their Role
Inspiring, Influencing and Motivating others their role is establishing objectives, create corporate objectives and vison, structure, creating job roles, anticipating problems and empower and delegate
What is Autocratic Leadership
One-way communication, employees dependent upon their leader, and complete obedience is required, if a business is in crisis and decisions need to be made quickly this style is appropriate but it rises levels of labour turnover
What is Democratic Leadership
Two-Way leadership, generating higher motivation levels but it does require management time and training
What is Paternalistic Leadership
Leader acts as a father figure, they make decisions, consultation is relatively limited and the employees are expected to remain loyal
What is Bureaucratic Leadership
Like rules and seek to enforce them, job rules and duties are clearly outlined and creativity and innovation are discouraged
What is Laissez-faire Leadership
Empowers Employees to make any decisions which is highly motivating but can lead to confusion and a lack of purpose as effective supervision is absent
What is Fielder’s Contingency Model
Least Preferred Co-worker Scale asks about who you have least enjoyed working with, if the total score is 64+you are relationship orientated leader but if you score 57 or less you are a task-orientated leader
What is the main criticism of Fielder’s Contingency Model
It is the lack of flexibility, because he believed our natural leadership style was fixed he believed in changing the leader rather than the style
What is Wright and Taylor’s Leadership theory
You aren’t born with appropriate traits you learn them through education they were concerned with improving leadership skills, ability and motivation plus encouragement rather than punishment was the main factor in improving employee performance
List some of the responsibilities of an employer
Pay employees, Equality, Safety, Adequate Training and Feedback, Providing rest areas, Hours are right, Staff Protection, Clear Communication and Consulting Employees
List some of the responsibilities of an employee
Punctual, Follow Instructions, Follow Heath and Safety Guidelines, Respect to all, Honesty and attending whenever fit and well to do so
