17.12.2021 Flashcards
1
Q
Greeting
A
Hello Mrs Smith, I am Dr. Dunn
2
Q
Understand
Patient described some symptoms of asthma and said they were scared .
A
I understand you are concerned that you might have asthma.
Option : It is common.
3
Q
Patient expresses fear (Sorry!)
Doctor moves into gathering information.
A
I’m sorry to hear that. Are you comfortable with my asking a few questions?
4
Q
Say the value of answers
Patient expresses fear . Doctor moves into symptoms information gathering.
A
Your answers will help to get the right diagnosis
