16.1 Working capital management - Accounts receivable (1) Flashcards
Credit sales - receivable / problem
- With a credit sale a receivable is created which is an asset in SFP
- The problem with selling on credit is that bus has to wait for their cash
Credit policy
- management must establish a credit policy to manage liquidity appropriately
- a credit policy outlines the bus terms and conditions and internal procedures for offering credit to their customers
The optimum level of trade credit extended to customers represents a balance between two factors
- profit improvement from sales obtained by allowing credit
- the cost of credit allowed
Receivables balancing act (trade off)
- Liquidity - collecting sales receipts as quickly as possible to reduce the cost of financing the receivables balance
- Profitability - Extending the credit period to customers to encourage additional sales
The credit policy will be influenced by
- demand for products
- competitors terms
- risk of irrecoverable debts
- financing costs
- costs of credit control
Receivables management has four key aspects:
- Assessing creditworthiness of customers
- Setting credit limits
- Invoicing promptly and collecting overdue debts
- Monitoring the credit system
A firm should assess the creditworthiness of
- All new customers immediately, before offering credit terms
- Existing customers periodically
Information for assessing creditworthiness may come from
- bank references
- trade references
- visit to customers premises
- competitors
- published info
- credit reference agencies
- legal sources of credit info
- firms own sales records
- credit scoring
- credit rating (large corps)
Factors that may be considered when revising credit limit of existing customer
- Customers past payment history - if usually pays on time than a higher credit limit might be given
- Any new public info about the customer - eg. recent press releases suggest financial difficulty wouldn’t increase credit limit
- A change in the customers credit rating - for larger customers any changes to credit rating would impact the amount of credit offered
When setting credit limits there are two limits that need to be set in accordance with risk profile of customer
- the amount of credit available
- the length of time allowed before payment is due
Tools that a credit controller can use to help make decisions on credit limit
- Past customer history
- An aged receivables report
- Credit reference agencies
- Ratio analysis
Invoicing and collecting overdue debts
- A credit period only begins once an invoice is received, so prompt invoicing is essential
- If debts go overdue, the risk of default increases, therefore a system of follow up procedures is required
Invoice follow up procedures:
- Reminder letter
- Telephone calls
- Withholding supplies
- Debt collectors
- Legal action
Motivating credit control staff using collection targets
- One way to improve performance and increase motivation of credit control staff is by setting collection targets
- A collection target is a target for the amount of payments to collect for TR within a given period
- Targets will only be a motivator if performance is assessed and rewarded when meeting or exceeding targets
Credit control collection targets can be set for
- Individual members of the collection team
- The credit control team as a whole