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ICT UNIT 1 > 1.6 > Flashcards

1.6 Flashcards

1
Q

troubleshooting

A

troubleshooting means to analyse and solve a problem with a computer system

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2
Q

identifying hardware faults

A
  1. You can use diagnostic tools to check for RAM errors
  2. utility systems to scan for bad sectors of the computer
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3
Q

troubleshooting tools

A

Identifying errors so a technician has a better understanding of a problem

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4
Q

documentation/fault management

A

A system or process used to track documents that detects/isolates and fixes problems

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ICT UNIT 1 (9 decks)

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