1.5b Technology And Business

Question 1

Disadvantages of using e-commerce

Answer 1

• can be expensive to keep up with technology
• customers may have security concerns over fraud
• harder to build relationships with customers purchasing decisions

Question 2

Benefits of digital communication ?

Answer 2

• communicate with customers at any time of the day
• real-time updates on delivery
• face to face meeting reduce costs ( travelling )
• staff can work from home

Question 3

Benefits of payment systems

Answer 3

• easy and fast
• 24/7 accessible at any time
• allows people to order immediately
• can work in many different countries

Question 4

Drawbacks of payment systems

Answer 4

• vulnerability to fraud

- additional fees to be paid by a business