1.5.6 Matrix Structures

Question 1

The simultaneous overlapping of the functional and product departmentalization is referred to as?

Answer 1

matrix organizational structure

Question 2

What is the most typical type of matrix structure?

Answer 2

a combination of functions and product

Question 3

In a matrix organization, each department simultaneously reports to who?

Answer 3

both product and functional managers. Managers have equal authority within the organization and employees report to both of them

Question 4

A matrix organization can quickly create what?

Answer 4

new products or new or new responses to improve technical quality, while retaining the benefits of its product and functional basis of organization

Question 5

A matrix structure particularly effective when?

Answer 5

environmental pressures create a demand for both technical quality (functional) and frequent new products (product).

Question 6

A matrix structure is particularly useful when?

Answer 6

an uncertain environments

Question 7

What disadvantage of a matrix structure is that

Answer 7

• it increases role ambiguity, stress, and anxiety by assigning people to more than one department. This is called the matrix tax.
• employees often feel that inconsistent demands are made upon them, causing unproductive conflicts and short-term crisis management

Question 8

Matrix structures violate…

Answer 8

the principle of unity of command