1.1.4 HR Roles

Question 1

What are the three major roles performed on a day -to-day operation?

Answer 1

1. Advisory or counseling role
2. Service role
3. Control role

Question 2

Explain the advisory or counseling role of the HR department

Answer 2

HR managers are seen as internal consultants who gather information, diagnose, prescribe solutions, and offer assistance in resolving HR problems

Question 3

Explain the service role of the HR department

Answer 3

providing services for line managers or other staff

Question 4

Explain the control role of the HR department

Answer 4

Sometime called functional authority, the human resources department establishes policies and procedures and monitor compliance with them

Question 5

What kind of responsibilities does a HR manager have in regards to the advisory role?

Answer 5

the human resource a manager to give advice regarding discipline and grievance issues, performance problems, and job redesign

Question 6

What activities would a HR manager do in regard to the service role?

Answer 6

Recruiting, orientation training , record keeping, and reporting duties are examples of the human resource department’s service role

Question 7

What happens when HR performs the control role?

Answer 7

The HR department establishes policies and procedures and monitors compliance with them.

Question 8

What happen when the control role is exercised HR?

Answer 8

When exercising this rile, the human resource staff member are seen as representatives or agents of top management.

Question 9

Where has the control role become increasingly important in HR?

Answer 9

in the areas of safety, equal employment opportunity, labor relations , and compensation. When the human resource department establishes goals for another department to achieve its affirmative action program objectives, it is exercising its control role