15 Flashcards

1
Q

human resources

A

ppl employed in a business (personell)
employees provide the skills knowledge labor and experience to make a busi productive

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2
Q

hr management

A

process of finding selecting training and evaluating employees.

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3
Q

job description

A

detailed outline of the duties qualifications and conditions required to do a specific job.
it may also require a certain level of experience or education. it also could be full time part time permanent or temp

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4
Q

compensation

A

pay and benefits.
pay can be in the form of a
wage : money paid to employee on hourly basis
or salary : fixed amt of pay for each week month or year

benefits : extra compensation workers receive (health and life insurance, sick leave, retirement)

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5
Q

retirement plans

A

provide employees w money after working at a comp for a certain number of years

pension plan : funded at least in part by employees

profit sharing plan : makes an annual contribution to an employees retirement fund when the company makes a profit

401k : employees set aside a percentage of funds from each paycheck to go in their 401k investment acc

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6
Q

job recruitment

A

actively looking for qualified ppl to fill a job

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7
Q

selecting candidants

A

review : application (form comps give for ppl to fill their education skills experience references) and resume (summary of academic and work history)
screening : selecting ppl by reading applications and determining who has the minimum requirements. those who do move on
interview : meeting where interviewer asks questions
testing : helps make sure candidates have the right skills and character

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8
Q

background check

A

last step before hiring
process of verifying certain info provided by a job applicant like past and present jobs and education and maybe financial history

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9
Q

reference

A

person who comments on an applicants character and qualifications for a job

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10
Q

to develop employees they must be

A

oriented trained and evaluated

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11
Q

orientation

A

helping new employees adjust to a company (tour, manual, orientation session,)

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12
Q

on the job training

A

learning a new job by doing it

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13
Q

group training

A

teaching several employees in a class

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14
Q

job rotation

A

moves employees to diff tasks or departments to help them gain experience and gain morale (gen level of confidence or enthusiasm felt by a person or grp of ppl)

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15
Q

soft and hard skills

A

soft : personality traits and personal abilities like social skills and language skills. they complement :
hard skills : technical requirements of a job

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16
Q

performance appraisal

A

evaluation of how well an employee is doing a job
employees are evaluated periodically abt their strengths weaknesses

17
Q

promotion

A

gives an employee a higher level job with more authority responsibility and pay
most are merit based
seniority : status given to an employee based on rank or length of service

18
Q

transfer

A

move to another job within a comp, usually at the same level and play
an employee may be transferred bc another dept needs them or their job in their present dept has been eliminated or if the comp moves or opens a new office

19
Q

separation

A

leaving a comp for any reason
voluntary : employee resigns or retires and has an exit interview to pinpoint why
layoff : occurs when theres not enough work for all employees, when a comp needs to downsize
termination : breaks rules, unable to perform, doesnt get along

20
Q

turnover

A

no of employees who leave an org and are replaced overtime