14E. Spoken Communication Flashcards
1
Q
3 Basic Purposes of a Formal Speech
A
- Entertaining (entertain)
- Persuasive (persuade)
- Informative (inform)
2
Q
Types of Listening
A
- Empathetic listening
- Informative listening
- Critical listening
- Comprehensive listening
3
Q
3 common delivery formats of the spoken message
A
- Impromptu
- Prepared
- Manuscript
4
Q
8 suggestions for effective verbal/nonverbal communication
A
- Length
- Rate
- Pause
- Pitch
- Tone
- Volume
5
Q
Qualities of a good briefing
A
- Accuracy
- Brevity
- Clarity
6
Q
3 Types of Speaking (used in AF)
A
- Formal Speech
- Briefing
- Teaching Lecture