1.4.2 Training Flashcards
1
Q
Define training
A
Process of developing a molly red by improving their knowledge and skills so they can perform there duties better
2
Q
Induction
A
Part of recruitment and selection process as new employees need to be trained
3
Q
What is on the job training and some drawbacks and benefits of it
A
This is training where you learn by actively partaking in the activity
- easier and cheaper to organise
- possible mistakes, disturbs others
4
Q
What is off the job training
A
training which occurs not in the job
+ safer, more motivating
- might be costly
- not always relevant if not directly linked to jobs
5
Q
What are some benefits of training for different positions
A
- owners: higher level of productivity
- employees: reduces anxiety so more able to do their jobs
- customers: better quality products and better customer service
6
Q
When is training required
A
- new employees join
- introduction of new technology
- new work place practices
- health and safety legislation changes
7
Q
What is a factor when considering training
A
- cost of training
- training is extremely expensive and is often the first finance to get cut
