1.4.2 - Recruitment, Selection And Training

Question 1

The need to recruit triggered by (3)

Answer 1

• existing staff leaving
• growth of the business
• new activities needing new skills

Question 2

The decision whether to recruit internally or externally depends on

Answer 2

• cost of the recruitment method
• size of recruitment budget
• location and characteristics of likely candidates

Question 3

Def of recruitment

Answer 3

Means filling job vacancies by defining the job, attracting suitable candidates and selecting those best suited to fill it

Question 4

Def internal recruitment

Answer 4

Means filling a job vacancy with somebody who already works for the business

Question 5

Def of external recruitment

Answer 5

Means filling a job van can help with somebody who does not currently work for the business

Question 6

Advantages of internal recruitment

Answer 6

• quicker and cheaper than external recruitment
• chance of promotion may help boost morale within a business
• the skills and attitudes of internal candidates will already be known by the business

Question 7

Disadvantages of internal recruitment

Answer 7

• limits number of potential applicants
• fails to bring in new ideas from outside the business
• creates a vacancy elsewhere in the business that will still need to be filled externally

Question 8

4 methods of selection

Answer 8

Interviews, assessment centres, tests, references

Question 9

Benefits of interviews

Answer 9

Can help identify whether the recruit is the right sort of person

Question 10

Weakness of interviews

Answer 10

Recruiters can be overly influenced by a candidates appearance and social skill

Question 11

Def of assessment centres

Answer 11

Candidates invited to attend assessment centre where a range of selection measures eg role plays, group tasks and interviews are combines

Question 12

Weakness of assessment centres

Answer 12

Can only show what the individual knows already, not what they could learn in the future

Question 13

Benefits of tests

Answer 13

Opportunity to examine skills of team working and leadership

Question 14

Weakness of testing

Answer 14

May allow someone who is quiet to slip through net, purely objective

Question 15

Costs of recruitment

Answer 15

Time consuming drawing up job descriptions, fees paid to recruitment consultancy, expensive doing advertising

Question 16

Costs of selection

Answer 16

Managers time interviewing, fees paid to assessment centres

Question 17

Costs of training

Answer 17

Productivity time lost by employee receiving training. Can be expensive

Question 18

6 recruitment stages

Answer 18

• write person specification and job description
• assess the skills a business requires and number of employees needed
• advertise job vacancy
• shortlist applicants based on CV
• use appropriate selection methods
• appoint appropriate candidate

Question 19

Def of training

Answer 19

Process of equipping employees with the skills and knowledge necessary to carry out their job effectively

Question 20

Def of induction training

Answer 20

Initial training when an employee begins a job that is designed to familiarise them with the workplace and business

Question 21

Benefits of training

Answer 21

• higher skill levels can boost productivity and innovation
• a wider range of skills can enhance the businesses flexibility
• motivates staff who feel they have been invested in by the business

Question 22

Weaknesses of training

Answer 22

• providing training can carry a large financial cost
• while training is being provided, the normal operations of the business can be distributed
• better-trained staff are more attractive to other businesses

Question 23

Def on the job training

Answer 23

Where an employee learns in the workplace from experienced employees

Question 24

Def of off the job training

Answer 24

Any form of education that takes place outside the workplace

Question 25

Advantages of on the job training

Answer 25

• tailored to the companies own ways of working
• after a mistake, can get instant advice from fellow workers
• saves time and cost of sending people out

Question 26

Disadvantages of on the job training

Answer 26

• less knowledge acquired on methods used elsewhere

- may take a lower priority, as staff focus on production targets