1.4.2 - Recruitment Flashcards

1
Q

What is recruitment

A
  • Recruitment is the process of finding people to work for a company or become a new member of an organisation
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2
Q

What are the stages of the recruitment process

A

Stage 1: Identify the vacancy
* Stage 2: Write a job description
* Stage 3: Write a person specification
* Stage 4: Advertise the vacancy
* Stage 5: Candidates apply
* Stage 6: Candidates shortlisted
* Stage 7: Shortlisted candidates interviewed
* Stage 8: Other recruitment activities
* Stage 9: Successful candidate is offered the job

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3
Q

What is the Recruitment process stage 1 (identify the vacancy)

A
  • Stage 1 – identify the vacancy
  • At the start of the recruitment process the business will identify a need to fill a vacancy; perhaps a new department or new product; perhaps someone is leaving and needs to be replaced due to:
  • Retiring
  • Moving to a different job
  • Promoted
  • Moved to another department
  • Maternity leave
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4
Q

What is the recruitment process stage 2 (write a job description)

A
  • Stage 2 – Write a job description
  • Now that the vacancy has been identified the business will need to write a job description
  • This will include all the responsibilities of the job so that any potential candidates can see if it will be a good fit with their work skills
  • For example a business teacher job description might say:
  • “To ensure that all students undertake independent learning and are given support where necessary to improve their skills and technique”
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5
Q

What is the recruitment process stage 3 (write a person specification)

A
  • Stage 3 – write a person specification
  • After the job description comes the personal specification and the human resource department would be responsible for writing it.
  • A Person specification will outlines the:
  • Personal qualities
  • Qualifications
  • Work Experience
  • Skills
  • This is a wish list of qualities that the business would like the new member of staff to have
  • For example a business teacher might have; a degree in business and a PGCE in secondary business education
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6
Q

What is the recruitment process stage 4 (advertise the vacancy)

A
  • Stage 4 – advertise the vacancy
  • The business may advertise the vacancy inside the company; in the company newsletter, on a noticeboard, via e-mail, or it be announced in meetings
  • The business may advertise outside the company to expand the pool of candidates to choose from; newspaper, speciality magazines, online, jobsite, job centre etc
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7
Q

What is the recruitment stage 5 (candidates apply)

A
  • Stage 5 – Candidates apply
  • Once the advert is live then candidates will be able to start to respond to it.
  • Candidates may have to send off an application form and covering letter to support the application
  • The advert will usually have a closing date to spur candidates into action
  • A business may also ask job applicants to send in their CVs so they can be attached to their application forms
  • A CV is a summary of the applicant’s working life to date
  • Some businesses now ask for video CVs
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8
Q

What is the recruitment process stage 6 (candidates are shortlisted)

A
  • Stage 6 – candidates are
    shortlisted
  • Many jobs will attract more candidates than can be possibly interviewed in the time
  • Candidates are shortlisted according to how well their application fit the person specification and the job description
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9
Q

What is the recruitment process stage 7 (Shortlisted candidates are interviewed)

A
  • Stage 7 – Shortlisted candidates are interviewed
  • This may include a face-to-face interview with a panel or just one person
  • This may be a telephone interview, or if the job is in another country the interview may be carried out via skype
  • It is quite common for candidates to be called for more than one interview
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10
Q

What is the recruitment process stage 8 (Candidates may participate in another recruitment activity)

A
  • Stage 8 – candidates may participate in another recruitment activity
  • Assessment centres where candidates will take part in a series of team building exercises
  • In tray exercises, candidates may have to complete a task in a certain time
  • Psychometric testing, candidates may have to complete a test to see if they are a cultural fit with the business
  • Some business may require their shortlisted candidates for the job vacancies to participate in some group activities
  • This may involve a role play game, a debate, a discussion or solving a problem as a team
  • This helps the business to identify potential leaders and managers, and who works well in a team
  • The business may require the shortlisted candidates for the job vacancy to complete a personality test
  • These can be applied in a
    straightforward way at the early stages of recruitment to screen-out candidates who are likely to be unsuitable for the job.
  • Aptitude and ability tests are designed to assess their intellectual performance
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11
Q

What is the recruitment process stage 9 (successful candidate is offered the job)

A
  • Stage 9 – Successful candidate is offered the job
  • At the end of the process hopefully the business has found a suitable candidate to fill the vacancy
  • They then need to let the candidates know who were unsuccessful – usually via post and the successful candidate might get a phone call and further instructions about a start date and paper work to sign
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12
Q

What is the cost of advertising

A
  • The recruitment of new employees can work out quite expensive for a business
  • This will add to the business costs which can mean that the business is less competitive
  • The ideal is to find the cheapest way of attracting the largest pool for candidates to a vacancy and so this may mean a mixture of internal and external advertising
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13
Q

What is the cost of agency fees

A
  • If the human resources department is small or the business does not have one at all – perhaps it’s just one person, they may decide to use an agency instead.
  • A business may decide to use agency staff or an agency to advertise their job vacancy for them
  • For example – A full time permanent employee can cost as much as £2,000 to recruit from an agency
  • Agencies can specialise e.g. supply teachers for schools, IT staff, HGV drivers
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14
Q

What is induction training

A
  • Induction training happens when an employee starts working for a new business
  • It may involve training on how to use fire extinguishers, or shown round the building, or introduced to colleagues
  • What is involved in the training will vary depending on the business and the job role
  • New workers are given training to ensure they are:
  • Familiar with the workplace
  • Able to do their job
  • Feel part of the organisation
  • Quickly become productive for the business
  • Induction training includes: Company policies, health & safety, introduction to colleagues & job specific training
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15
Q

What are the advantages of induction training

A
  • Many employees make their mind up if they are staying – the first week of employment
  • Induction training will help to inspire the employees and integrate them with the company culture – called “onboarding”
  • Good induction training will help reduce the numbers of employees that leave – thus increasing retention numbers
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16
Q

What are the disadvantages of induction training

A
  • Induction training can cause information overload for an employee trying to find their feet in a new organisation
17
Q

What is on the job training

A
  • Coaching or mentoring while doing the job.
  • Assistance and advice is provided by those more experienced to those less experienced.
  • May include work shadowing or learning to use a specific machine
18
Q

What are the advantages of on the job training

A

✓ Specific training needed for the job (a full time trainer may not know all jobs methods to an up to date standard)
✓ Less expensive than off-the-job training
✓ Learning can be put in to practise immediately
✓ Trainees can see relevance to job more clearly when skills are taught in the workplace

19
Q

What are the disadvantages of on the job training

A

 Taking time away from employees job to be trained
 Reduces efficiency of both teaching worker and new employee
 Some workers have bad habits they could pass on to the trainee
 The new worker may not pick up the skills straight away/misunderstand/not ask for help
 Workers which are badly trained may make expensive mistakes or be a safety hazard

20
Q

What is off the job training

A
  • Involves work at home or courses at company training centres/colleges.
  • Learning through demonstrations
    talks, and lectures.
  • May also be practical courses to
    learn ICT or machinery
21
Q

What are the advantages of off-the-job training

A
  • More focused environment with less distractions
  • Increases a workers motivation as they feel valued by the company to have money spent on their improvement
  • Less stressful compared with on the job (don’t have to learn skills and do tasks as going along)
  • Individuals teaching the courses are trained to train
  • More chance to gather specialist skills
22
Q

What are the disadvantages of off-the-job training

A
  • More expensive than on-the-job training
  • Employees may fail to see link between training and workplace
  • Employees are taken away from production so the business loses their productivity for that day