1.4 Stakeholders Flashcards

1
Q

What is a stakeholder?

A

A stakeholder is an individual or group of individuals who interested in a business because their actions will affect them

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2
Q

What are internal stajeholders?

A

internal stakeholders are individuals our group of individuals who work within a business

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3
Q

What are the 6 types of internal stakeholders?

A

-Shareholders, focus on returns on investments
-CEO, they focus on their returns on investment
-Senior managers,focus on strategic objectives
-Middle managers, focus on tactical objectives
-Supervisors, operational objectives
-Employees, they focus on their rights and working conditions

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4
Q

What are external stakeholders?

A

External stakeholders are individuals or groups of individuals that are outside the business

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5
Q

What are the 7 external stakeholders?

A

-Governments, they focus on how the business operates
-Suppliers, they focus on maintaining a stable relationship
-Customers, they focus on the best product that meets their needs
-Local community, they focus on the impact of the business in the area
-Financiers, they focus on their returns on investments
-Pressure groups
-Media

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