1.4 Stakeholders Flashcards
What is a stakeholder?
A stakeholder is an individual or group of individuals who interested in a business because their actions will affect them
What are internal stajeholders?
internal stakeholders are individuals our group of individuals who work within a business
What are the 6 types of internal stakeholders?
-Shareholders, focus on returns on investments
-CEO, they focus on their returns on investment
-Senior managers,focus on strategic objectives
-Middle managers, focus on tactical objectives
-Supervisors, operational objectives
-Employees, they focus on their rights and working conditions
What are external stakeholders?
External stakeholders are individuals or groups of individuals that are outside the business
What are the 7 external stakeholders?
-Governments, they focus on how the business operates
-Suppliers, they focus on maintaining a stable relationship
-Customers, they focus on the best product that meets their needs
-Local community, they focus on the impact of the business in the area
-Financiers, they focus on their returns on investments
-Pressure groups
-Media