1.4 Flashcards
what is a contract ?
a legal agreement between a business and an employee
what are the 4 main types of contract
-part time
-full time
-job share
-zero-hour contract
job share meaning
when 2 people share a full time job
part time meaning
a form of employment where people work less hours per week than people with a full time job
zero hour contract meaning
a business does not have to give any person work at all and the employee doesn’t have to accept any work offered to them
full-time meaning
a contract where the employee will work a minimum number of hours each week
outsourcing meaning
when a business uses another business to make part of its product or provide part of its service
+ of outsourcing
cost savings
- of outsourcing
business may lose influence on quality control
what is redeployement
when a business move or redeploy staff around a business according to business needs and demands
redundancy meaning
when the skills of current employees are no longer required and the role no longer exists
dismissal meaning
when a worker is fired from a job
trade union meaning
a trade union is a represent of a group of employees who negotiates with the employer on their behalf
+ of employee representation
allows managers and leaders to gain an understanding of issues affecting them
- employee representation
unsucessful employee representation can lead to strikes and industrial action, which can affect reputation and productivity
good employer-employee relations (2)
-employees feel valued and trust their employer
-employers understand views of employees improving the decision making process, which minimises mistakes
influences of employer-employee relations (3)
-skill set of employees
-culture of the business
-size of the business
forms of employee representation (2)
-trade union
-works council
which years did the Winter of Discontent happen ?
1978 - 1979
internal recruitment meaning
when a job position is advertised to people who already work at a business
external recruitment meaning
when a business looks for new people outside of the organisation
benefits of having an effective recruitment process (4)
-high productivity
-high quality output
-good customer service
-staff retention
why is training a workforce important (5)
-increased productivity
-ability to deal with change in technology
-increased motivation
-high quality output
-staff retention
delegation meaning
involves the passing of authority to employees further down in the hierachy
span of control meaning
the number of people who directly report to a supervisor or manager
hierarchies meaning
the levels of layers in a management
centralisation and decentralisation
refers to the decision making power within the business and how this power is held by employees
centralised business meaning
decisions are made by managers and then shared with subordinates
decentralised business meaning
decision making power is distributed throughout employees
tall organisational structure meaning
a hierarchy with a long chain of command (smaller span of control)
flat organisational structure meaning
fewer layers of command (wider span of control)
matrix organisational structure meaning
when a employee is reporting to more than one supervisor
