1.3.5 Marketing Strategy Flashcards

1
Q

What is the product life cycle?

A

Shows sales of a product overtime
Helps with marketing decisions
Has implications for cash flow

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2
Q

Steps of the product life cycle

A
  1. Development
  2. Introduction
  3. Growth
  4. Maturity
  5. Decline
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3
Q

Steps of the product life cycle

A
  1. Development
  2. Introduction
  3. Growth
  4. Maturity
  5. Decline
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4
Q
  1. Development
A

Research and development develop the product
The marketing department does research
Costs are high as there are not any sales yet
High failure rate as it doesn’t have enough demand or the product cannot be made cheaply in order to make a profit

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5
Q
  1. Introduction
A

Product launches
Business heavily promotes the products to increase sales
Initial price may be high to cover costs (Price skimming)
OR the price can start low to encourage sales (Penetration pricing)
Competition is limited if its an innovative product

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6
Q
  1. Growth
A

New customers and repeat customers
Competitors may be attracted to the market
Product is often improved or developed and may be targeted at a new market segment

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7
Q
  1. Maturity
A

Sales reach a peak
Profitability increases also as fixed costs have been covered
Competiton may be high so demand falls

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8
Q
  1. Decline
A

Product doesn’t appeal to customers anymore
sales fall rapidly
The product is either withdrawn or sold to other businesses
Decline isn’t inevitable its usually caused by poor promotion, products becoming obsolete, change in consumer tastes.
Quality products can usually sell for a long long time

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9
Q

Extension strategies

A

Eg; product development and promotion
Aim is to increase sales that are starting to decline
Can change the way the business promotes the product
Product development involves the business improving or redesigning the product
EG: change the packaging

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10
Q

Mixed product portfolio

A

This is the combination of all product lines
The aim is to have a variety of products at different stages of the product life cycle
Therefore, if one product fails, the business can still depend on other products

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11
Q

The Boston Matrix

A
  • Question marks
  • Dogs
  • Cash cows
  • Stars

Valuable way of seeing where a product is positioned in the market
Helps influence decisions
Can predict what will happen to the product

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12
Q

Question marks

A

All new products start off as this
Small market share and small market growth
Need heavy marketing
Can help build the brand, maximise profits or sell off the product

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13
Q

Cash cows

A

High market share and low market growth
In the maturity phase
Bring in a lot of money

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14
Q

Stars

A

High market share and high market growth
Profitable and have the most potential
High demand product so money will be spent on capacity to keep up
Future cash cows

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15
Q

Dogs

A

Low market share and low market growth
If a product is still profitable but not growing, the business can harvest short term profit
If the product is no longer making a profit it can become obsolete and sold off.

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16
Q

Whats a mass marketing strategy ?

A

Appeals to a wide audience instead of individual segments
Mass appeal so it’s similar to its competitors
Advertising needs to show the USPs the products have
The market tends to be dominated by some products

17
Q

Whats a niche marketing strategy ?

A

Focuses on a segment of the market
Emphasises creating a differentiated or unique product
More specialised sp effective market research has to be done
Needs to be cost-effective so they don’t spend too much on marketing
Concentrates on building customer loyalty

18
Q

Business to business marketing

A

The sale of one businesses product to another business or organisation
Has an emotional component
More informative
Customers interested in the quality
Highly effective
Long term relationships
Effective customer service
Understands the clients particular needs

19
Q

Business to customer marketing

A

The sale of a businesses product to the consumer

20
Q

Why is customer loyalty important ?

A

Creates good relationships with customers
Leads to repeated purchases
If a customer is happy then they will purchase from the brand
Important for expensive items

21
Q

How can a brand increase loyalty ?

A
  • Loyalty cards
  • Saver schemes
22
Q

Loyalty cards

A

Encourages customers to return
Collecting a certain amount of stamps makes the customers return

23
Q

Saver schemes

A

Where customers collect points based on the amount they spend
Eg; Tesco Clubcard