1.3 - Marketing mix and strategy Flashcards

1
Q

What is the marketing mix?

A

The 4Ps
-Price (pricing, price strategies, discounts, payment methods)
-Promotion (advertising, sponsorship, direct marketing)
-Place (location, transport, inventory)
-Product (quality, features packaging, services)

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2
Q

What are the 3 elements within the design mix?

A

-function/s
-aesthetics
-cost

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3
Q

Explain ‘function’

A

-intended purpose and the specific tasks it is designed to perform
-this is the most important aspect as it reflects how well the product is likely to meet the needs of the costumer for its use

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4
Q

Explain ‘aesthetics’

A

-the products visual & sensory appeal, including its form, shape, colour and texture.
-aesthetics plays an important role in attracting costumers, creating brand loyalty and creating ‘word of mouth’
e.g. apple are known for their pleasing looks

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5
Q

Explain ‘cost’

A

-cost of production must be considered as it affect the price point a product can be sold at
-a well-designed product should balance cost and value, therefore costumers perceive the product as valuable enough to justify its cost

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6
Q

Why do businesses adapt their product design to social trends?

A

-Social trends influence customer preferences, requiring businesses to adapt.
e.g. Resource depletion & Ethical sourcing.
-This helps businesses stay competitive and meet consumer expectations.

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7
Q

What are the types of promotion methods and explain them (BAPSS)

A

-branding, logo/slogan, people are able to idetnify e.g. KFC ‘finger lickin good’
-advertisement, persuading costumers to purchase your product e.g. newspapers, billboards, TV
-product trials. temporarily offering of a product e.g. netflix 2 week trial.
-special offers, point of sales display, e.g, buy one get one free
-sponsorship, paying an event to display your business name e.g. HP on spurs shirts

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8
Q

What are the different types of branding and explain them?

A

-Corporate Branding
-Own brand product
-Product Branding

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9
Q

What is corporate branding, & list the advantages and disadvantages?

A

Corporate branding is using a brand name or logo to promote all the products or services offered by a company. e.g. nike

+Creates strong brand recognition and reputation
+Can use its strong costumer loyalty base to introduce new products successfully
+helps build economies of scale by producing multiple products

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10
Q

What is product branding, & list the advantages and disadvantages?

A

Product branding is the use of a unique brand or logo to promote a specific product. e.g. kitkat
+aids differentiation from competitors
+associates products with a specific quality
+allows companies to market product to different market segments

-creating a unique name and design for every product can be expensive
-different product within your range may meet different levels of quality, affecting customer satisfaction

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11
Q

What is own brand product, list the Adv & Disadvantages?

A

Own brand product is the use of a retailers name to promote a specific product or service. e.g. Tescos Finest.
+can build customer loyalty
+can help retailers differentiate
+allows retailers to offer lower cost products

-companies like asdas own may have a lower preceived quality

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12
Q

What are the benefits of strong branding?

A

-creates added value (perception of high quality)
-creates ability to charge premium prices (customers willing to pay more due to brand)
-reduced price elasticity of demand

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13
Q

What are the ways to build a brand?

A
  • strong USP(creates differentiation)
    -advertising
    -sponsorship
    -use of social media (building a large following and creating a community)
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14
Q

How can businesses adapt their branding and promotion to reflect social trends?

A

Viral marketing
-this can be used to promote product by creating content at specific times, which can easily be commented on by viewers.
Social Media
-businesses must adapt their social media to keep up with the latest trends e.g. Tiktok
Emotional branding
-used to build strong emotional connections with customers by appealing to their values, beliefs and emotions

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15
Q

What are the different types of pricing strategies?

A

-Price skimming
-Psychological
-Predatory
-Competitive
-Penetration
-Cost-plus

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16
Q

What is Price skimming?

A

Price skimming is when a business sets a high price for a new product when it’s first introduced. e.g. apple macbook

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17
Q

What is psychological pricing?

A

This strategy takes into account the customer’s emotions, beliefs & attitudes e.g. £9.99 instead of £10.

18
Q

What is predatory pricing?

A

Setting low prices to drive its competition out of the market

19
Q

What is Competitive pricing?

A

This is when a business sets its prices according to competitors.

20
Q

What is price penetration?

A

When a business initially sets a low price to gain market share.

21
Q

What is Cost-plus?

A

Business calculates the cost of production and then adds a markup to determine the final price, e.g. unit cost + (mark up % x unit cost)

22
Q

What are some of the factors that determine the most appropriate pricing strategy?

A

-number of USPs, products with many USPs will be highly differentiated from other competitors therefore they can charge higher prices. e.g. Nvidia
-level of competition, in highly competitive markets businesses may have to lower the price of their products to remain competitive e.g. Ryanair
-strength of the brand, a strong brand with a loyal customer base can demand higher prices e.g. nike tech fleece.

23
Q

What changes have been made to pricing strategies to account for social trends?

A

Online sales
-online sales have allowed customers to have 24/7 access to their product range therefore it is more appealing to the customer, because of this businesses can use dynamic pricing.
Price comparison sites
-websites like comparethemarket.com have enabled retailers to match their prices to other retailers.

24
Q

What are distribution channels?

A

Distribution channels are the way in which good/services move from the manufacturer to the customer.

25
What are the 3 different types of distribution channels?
-Four stage distribution (producer, wholesaler, retailer, consumer) e.g. Coca-Cola -Three stage distribution (producer, retailer, consumer) eliminates wholesaler stage -Two stage distribution (producer, consumer) manufacturer directly to consumer
26
What changes have been made to distribution to reflect social trends?
Online distribution -online marketplaces like amazon have allowed easy access for businesses to reach wider audiences. Changing from product to service Shift from product-based businesses to service-based businesses -consumers increasingly value experiences over materialistic goods, therefore businesses like uber are increasing their reach via the use od mobile apps.
27
Identify and explain the different stages within the product life cycle.
-Development, includes designing and developing the product & cost can be high due to R&D -Introduction, product is launched, and slow sales growth as product just launched. -Growth, sales begin to increase rapidly, production levels need to increase to meet the growing demand -Maturity, sales begin to grow as the product reaches its peak -Decline, sales begin to decline as the product becomes obsolete.
28
What is an extension strategy aimed to do?
An extension strategy is aimed to extend the life of a product e.g. boosting sales.
29
What are the two types of extension strategies?
-Product-related -Promotion-related
30
What are examples of product-related extension strategies?
changing/modifying products: -product improvements -line extensions -repositioning
31
What are some examples of promotion-related extension strategies?
-changes to advertising -price promotions e.g. black friday -sales promotions (e.g. 10 costa coffees = 1 free drink)
32
What is Bostons Matrix?
A tool used to analyse their product portfolio and make strategic decisions about their products.
33
What are the four categories in Bostons Matrix?
-Star -Question Mark -Cash Cow -Dogs
34
Explain 'Star' in Bostons matrix
High market share within a high growth market -generate significant positive cash flow
35
Explain 'Dogs' in Bostons matrix
Low market share in a low growth market. -generate little revenue
36
Explain 'Cash Cow' in Bostons matrix
High market share within a mature market (market is no longer growing) -generate significant positive cash flow
37
Explain 'Question Mark' in Bostons matrix
Low market share in a high growth market -aiming to increase market share, turning them into stars -
38
Explain how marketing strategies differ for different types of markets
Mass markets -focus on building brand awareness and reaching as many people as possible -characterised by a large number of customers who have similar needs and wants Niche Markets -aiming to target a specific market segment -smaller groups of customers with specific needs & wants e.g. luxury car B2B -selling products to other businesses -focusing on developing a relationship and explaining how your product will help them B2C -directly to customer -focusing on building brand loyalty & creating a positive customer experience
39
How can a business develop customer loyalty?
-Providing good customer service -Loyalty cards, offering rewards or discounts -Saver schemes, discounts or special pricing
40