1.3 Industrial Relations Flashcards

1
Q

What are industrial relations?

A

The quality of relations between managers and employees of an organisation

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2
Q

Benefits of good industrial relations?

A
  • Employee motivation
  • Lower absenteeism
  • Increased productivity
  • Higher retention rate
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3
Q

What are factors of industrial disputes?

A
  • Pay
  • Working conditions
  • Discrimination
  • Redundancy
  • New technology
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4
Q

What types of pay claims are there?

A
  • Cost of living
  • Comparability (lidl vs tesco)
  • Productivity
  • Relative (nurses vs garda)
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5
Q

What are trade unions?

A

Organisations representing the views and interests of employees. Source of information and protection

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6
Q

What are the benefits of being a part of a trade union?

A
  • Better pay and working conditions
  • Job protection
  • Pressure government
  • Organised industrial action
  • Representation and negotiation in disputes
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7
Q

What are shop stewards?

A

They are elected as representatives of trade unions to communicate with workers, recruit and inform

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8
Q

What are the non-legislative solutions to industrial dispute?

A
  • negotiation (offer, counter-offer,
    compromise)
  • conciliation (third party negotiation)
  • arbitration (third party investigation)
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9
Q

What does the Industrial Relations Act 1990 determine?

A
  • types of trade disputes
  • secret ballots and one week notice ahead of
    strike necessary
  • primary vs secondary picketing
  • immunity from suing when striking
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10
Q

What are legal reasons for trade disputes under the IRA 1990?

A
  • unfair dismissal
  • failure to recognise TU
  • discrimination
  • pay / working conditions
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11
Q

What are illegal reasons for trade disputes under the IRA 1990?

A

-unsatisfied with running of business
- different political views

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12
Q

What are legal forms of industrial action?

A
  • official strike
  • work-to-rule
  • overtime ban
  • token stoppage
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13
Q

What are illegal forms of industrial action?

A
  • lightening strike
  • political strike
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14
Q

Impact of Industrial Action?

A
  • no wage for employees
  • lack of services for consumers
  • damages public relations and profits fall for
    investors
  • time and effort lost for employers
  • sales/payments stop for suppliers
  • less tax for government
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15
Q

Terms of Unfair Dismissals Act 1977-2015?

A
  • steps to dismiss employee: counsel, formal
    verbal warning, written warning, dismissal
    and reasons sent within 14 days
  • fair dismissal grounds: incapable,
    incompetent, qualifications, misconduct,
    redundancies, terms contravene law
  • unfair dismissal grounds: member of TU,
    politics, pregnancy, discrimination
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16
Q

Terms of Employment Equality Act 1998-2015?

A

Makes discrimination illegal in the workplace

17
Q

Workplace Relations Commission?

A

State agency that provides industrial relations services: advisory, conciliation, mediation, adjudication, inspection

18
Q

Labour court?

A

resolves unsolved complaints under IRA 1990

19
Q

Dismissal redresses?

A

reinstatement, re-engagement, compensation