1.3 Business Objectives Flashcards

1
Q

Corporate Social Responsibility (CSR)

A

Corporate social responsibility (CSR) is the conscientious consideration of ethical and environmental practice related
to business activity. A business that adopts CSR acts morally towards all of its various stakeholder groups and the well-being of society as a whole.

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2
Q

Ethical code of practice

A

An ethical code of practice is the documented beliefs and philosophies of an organization, so that people know what is
considered acceptable or not acceptable within the organization.

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3
Q

Ethical objectives

A

Ethical objectives are organizational goals based on moral guidelines, determined by the business and/or society, which direct and determine decision-making.

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4
Q

Ethics

A

Ethics are the moral principles that guide decision-making and
business strategy. Morals are concerned with what is considered to be right or wrong, from society’s point of view.

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5
Q

Mission statement

A

A mission statement refers to the declaration of an
organization’s overall purpose. It forms the foundation for
setting the objectives of a business.

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6
Q

Objectives

A

Objectives specify what an organization strives to achieve. They are the goals of an organization, such as growth, profit, protecting shareholder value and ethical objectives.

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7
Q

Strategic objectives

A

Strategic objectives are the longer-term goals of a business, such as profit maximization, growth, market standing and
increased market share.

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8
Q

Strategies

A

Strategies are the various plans of action that businesses use
to achieve their targets. They are the long-term plans of the organization as a whole.

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9
Q

Tactical objectives

A

Tactical objectives are short-term goals that affect a unit of the organization. They are specific goals that guide the daily functioning of certain departments or operations.

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10
Q

Tactics

A

Tactics are the short-term plans of action that businesses use to
achieve their objectives.

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11
Q

Vision statement

A

A vision statement is an organization’s long-term aspirations, i.e. where the business ultimately wants to be.

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