1.2.4 Defects, Root Causes and Effects Flashcards

1
Q

The root causes of defects are

A

the earliest actions or conditions that contributed to creating the defects.

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2
Q

Defects can be analyzed to identify their root causes, so as to

A

reduce the occurrence of similar defects in the future.

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3
Q

root cause analysis can lead to

A

process improvements

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4
Q

process improvements

A

prevent a significant number of future defects from being introduced.

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5
Q

If a large percentage of defects exist in interest calculations, and these defects have their root cause in similar misunderstandings,

A

the product owners could be trained in the topic of interest calculations

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