1.2.4-11 System Design + Analysis Flashcards
What is a Stakeholder?
Someone (or some people) that have an interest or concern in an organisation.
Name 3 internal stakeholders
Employees, Manager, Owners
Name 5 external stakeholders
Suppliers, Society, Government, Creditors, Shareholders, Customers.
What is a Creditor?
a person or company whom money is owing
What is a Shareholder?
someone who owns at least one share of the company.
What must a new system consider when identifying a stakeholder?
Who will be affected
Who will the new system affect
Who will the end users be
What are their needs
What must all systems be designed under.
Utilitarianism philosophy.
How does one find out what a client wants?
- Surveys
- Interviews
- Collection documents
- Direct observation
What is Utilitarianism?
for the greatest good for the greatest number of people.
What are the pros of surveys?
- Large amount of data can be gathered.
- Takes little time to analyse (if done electronically)
- simple
What are the cons of surveys
- it is hard to ask the correct question
- information can be limited or biased.
- quality of response is not ensured.
What are collection documents?
Looking into documents currently in use in the system to find out how system works.
What are the pros of collection documents?
- Detailed information about the present system can be gathered.
- It can be seen where old system had problems.
What are the cons of collection documents?
- Time consuming.
- Inputs/outputs and forms may be confusing.
What are the pros of interviews?
- Allows detailed information.
- People can be asked what they don’t like about the system.
What are the cons of interviews?
Takes a long time.
What are the pros of observation?
Great at gathering first hand unbiased information.
What are the cons of observation?
Often people won’t work as they would normally do when being observed.
What are the four steps of designing a new system?
Determine stakeholders
Obtain requirements
Gather information for new system
Start designing/building a new system
What needs to be done to gather sufficient information about new systems?
- Examining current systems.
- Looking at competiting products
- organisational capabilities.
- Literature searches.
When looking at current systems what is important to consider?
What is currently being done.
Who does what and what do they want, think about five components of a computer system.
When looking at an organisation what is important to consider?
Can they afford a new system?
Can the staff use the new system, do they need training?
Can they have any ‘downtime’ to upgrade?
When looking at a competition what is important to consider?
Have a look at what competitors are doing, get an idea of what is being done at the moment.
When looking at literature what is important to do?
Have a look online and in books for what else might be out there.