1.2.10 Flashcards

Alternative views of consumer behaviour

1
Q

Behavioural economics

A

The branch of economics that recognises economic agents may not always behave rationally

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2
Q

Rational consumers

A

Consumers who act in their own self interest, are maximisers, have well defined preferences, and can use any amount of information to good effect. They are utility maximisers. (Econs)

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3
Q

Bounded rationality

A

Where in certain circumstances (eg. large amounts of complex and/or unfamiliar information) there may be limits to the rationality of economic agents

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4
Q

Heuristics

A

A simple rule of thumb used by economic agents to reduce cognitive load

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5
Q

Social norm

A

Beliefs held by people about how to behave

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6
Q

Habitual behaviour

A

The heuristic that leads to inertia

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7
Q

Bounded self-control

A

When economic agents lack the ability to moderate particular behaviours

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8
Q

Nudges

A

A factor (or in the case or government, a policy) that influences irrational economic agents but would not influence rational economic agents

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9
Q

Altruism

A

The phenomenon in behavioural science for humans to behave with more kindness and fairness than would be the case if they behaved rationally

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10
Q

Anchoring

A

The use of (usually) irrelevant information as a reference point for helping to make an estimate of an unknown piece of information. People use an “anchor point” of an event or value that they know in order to make a decision or estimate

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11
Q

Choice architecture

A

The environment in which someone must make a decision or choice has been carefully designed in order to try and influence that decision

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12
Q

Habit

A

Rigid pattern of behaviour followed by a person

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13
Q

Herd behaviour

A

Individuals act collectively as part of a group, often making decisions as a group that they would not like to make as an individual

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14
Q

Mandated choice

A

A situation or scenario in which people must make a decision in advance with respect to whether they wish to participate in a particular action - they are required by law to make that choice eg. deciding whether to donate your organs or not when you die

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15
Q

Restricted choice

A

Restricts the number or available choices making it more likely to cause consumers to act and actually make a decision (instead of finding it too hard to make a choice), resulting in a more efficient outcome

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