1.1.1 The Market Flashcards

1
Q

What is a Market?

A

Any place that buyers and sellers will come together to exchange goods and services.

Note: There will normally be an exchange of money at a set price.

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2
Q

What is a Mass Market?

A

A market with a large number of customers, which is not segmented into groups based on customer needs or interests

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3
Q

What is a Niche Market?

A

A smaller market that has customers, and is segmented into groups based on customers’ specific needs or requirements

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4
Q

What are some characteristics of Mass Market?

A
  • Businesses in mass markets sell to more consumers than those in niche markets, so sales volume in mass markets is higher than in niche markets
  • Businesses is mass markets are more likely to benefit from economies of scale,
  • Mass markets have a larger market size than niche markets
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5
Q

What are some advantages of Mass Market?

A
  1. Large scale production means economics of scale and lower average unit costs
  2. Mass marketing is straightforward as everyone is equally targeted
  3. Large volume of sales means high revenues
  4. Less need for marketing research as the entire market is targeted –> creates brand awareness
  5. Using mass marketing indicates the business is focused on a high volume of sales. Creating the ability to generate economies of scale
  6. Smaller the product range –> increase operational efficiency –> lower cost per unit –> increase profit margins
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6
Q

What are some disadvantages of a Mass Market?

A
  1. Lots of competition
  2. Avoided segments –> less able to meet every customer need –> less added value –> lower prices –> lower profit margin per product –> large market indicates high level of competition
  3. Mass marketing –> suits mass production –> therefore requires finance to implement. The mass market itself is very expensive
  4. Less attractive to customers
  5. High volume production not flexible to demand changes
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7
Q

What are some characteristics of a Niche Market?

A
  • Businesses in a niche market can be more risky than businesses in mass markets as they sell to a smaller number and a narrower range of customers –> if there is a change in the market that affects what customers want to buy, they could quickly lose sales and struggle to survive
  • Usually there’s a lot of less competition in niche markets than in mass markets –> this, coupled with the fact that niche markets sell specialised products –> this means that businesses in niche markets can usually charge higher prices than those in mass markets.
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8
Q

What are some advantages of a Niche Market?

A
  1. Charge a premium price
  2. Easier to target customers
  3. Small scale production can be flexible and follow trends
  4. Less competition than in mass market
  5. Better meet customer needs –> leads to higher levels of customer satisfaction –> build brand loyalty
  6. Brand loyalty –> ability to raise prices –> higher profit margins
  7. Niche markets suggests small production volume –> less ability for big businesses to exploit economies of scale –> may allow small businesses to better compete
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9
Q

What are some disadvantages of a Niche Market?

A
  1. Limited opportunity for growth
  2. High production costs
  3. Very risky as demand may change
  4. Reliant on specific niche –> if it is a fashion or taste –> high risk strategy
  5. Inability to obtain economies of scale means higher costs –> higher prices = lower demand or maintain prices = lower profit margins
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10
Q

What is Market Size?

A

The Toal value of sales in a market over a certain time period.

Note: It could also be measured by the total number of consumers in that market

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11
Q

What is the Market Size Equation?

A

Market Size = Number of units sold x Price

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12
Q

What is Market Share?

A

The proportion of total market sales a particular business has

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13
Q

Market Share Equation

A

Market share = Total sales by the business / Total sales of the market x 100

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14
Q

What is a Brand?

A

A clear and obvious logo, name or statement that customers can instantly recognise as being related to a certain product or business.

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15
Q

What does Branding do?

A

Branding creates a clear and obvious logo, name or statement that customers can instantly recognise.

It helps consumers to differentiate a business’s product from its competitors.

Branding can encourage consumers to buy products and therefore affect the market share a business has.

In mass markets there are more businesses selling similar products than in niche markets, so there is more competition in mass markets. This means businesses in mass markets might focus more heavily on strong branding than businesses in niche markets.

Branding –> adds value –> charge higher prices –> brand loyalty

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16
Q

What is a Dynamic Market?

A

A rapidly changing business environment

17
Q

What changes a market?

A
  • Consumer preferences
  • Innovation of new products or process
  • Ways customers want to shop –> growth of online shopping
  • Competitors –> whether they are entering or leaving the market
  • Changes in legislation
18
Q

How can a business adapt to change in a dynamic market?

A
  • Change existing products —————————
    | To keep up with competition
  • Develop new products ——————————–> and
    | changing consumer preferences
  • change how they market their products ——-
19
Q

What is Online Retailing?

A

The process of buying and selling goods and services over the internet

Note: also known as e-commerce or e-tail

20
Q

What are some advantages of Online Retailing?

A
  1. Offers great convenience to the customer
    - Can shop 24/7
    - Breaks down geographical barriers
    - Customers can easily compare prices
  2. Offers opportunities to businesses
    - Lower overhead costs
    - Access to a wider market

– A business’s costs are lower as it doesn’t need to have a physical shop (Brick and Mortar) or hire as many staff –> Lower costs allow it to sell lower priced products or keep prices the same and make more profit

– Customers can order anytime and often from anywhere on the world –> more convenient for customers and increases opportunity for sales for the business

21
Q

What are some disadvantages of Online Retailing?

A
  1. Businesses face more competition as customers can easily shop around –> retailers try to combat this by making the shopping experience on their website better than on competitors websites
  2. Some consumers like to see products before buy –> a way to tackle this is free returns to encourage customers to purchase online from them.
  3. Because of the growth of online retailing, physical shops (Brick & Mortar) are slowly dying out or moving solely online.
22
Q

What is a Competitive Market?

A

Products are sold to the same group of customers by many competing businesses

23
Q

What is Direct Competition?

A

when two or more businesses sell a similar product and are competing for the same customers

24
Q

What is Indirect Competition?

A

When two or more businesses sell different products but are competing for the same group of customers

25
Q

in what ways does competition affect the market?

A
  • The price a business is able to charge
  • The buying power of the customer
  • The selling power of the supplier
  • Availability of substitutes
  • Willingness and ability of new firms to enter the market
26
Q

What does competition mean for a business?

A

More competition means a business must produce a good quality product or service, or their customers will go elsewhere.

More competition in similar markets means that businesses must compete on non-price factors –> meaning lots of promotion to persuade consumers to switch supplier or product.

27
Q

What is Market Growth?

A

The percentage increase in the size of the market

28
Q

Market Growth Equation

A

Market Growth = Change in size of the market / Original size x 100

29
Q

What is Business Risk?

A

The possibility a business will have lower than anticipated profits or experience a loss rather than taking a profit

30
Q

What influences business risk?

A
  • Raw material costs –> high costs - business will buy less / switch supplier. Low costs - buy more and higher profit
  • Competition –> Little to no competition - charge a high price. Lots of competition - charge similar price / lower price to competitors
  • Economy –> Inflation
  • Government Legislation –> minimum wage
31
Q

What is a Calculated Risk?

A

A risk that has been given thoughtful consideration and for which the potential costs and potential benefits have been weighted and considered?

32
Q

What is Risk?

A

Risk is when you can predict the chance of an outcome in the future

33
Q

What is Uncertainty?

A

Uncertainty is when you cannot predict the chance of an outcome in the future