1.1.1 Flashcards

1
Q

what is a product?

A

Anything that is capable of satisfying customer needs

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2
Q

What is a service?

A

A service is an act that a business person carries out for you in exchange for money

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3
Q

What is e-commerce?

A

Selling products or services online

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4
Q

Why do new business ideas come about? (3)

A

Changes in technology
Products and services becoming obsolete
Changes in consumer wants (trends)

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5
Q

What does obsolete mean?

A

Obsolete means a product that is no longer used or out of date

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6
Q

What is an original idea?

A

Original ideas are ones that have not been used before to put a product or service into production

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7
Q

What are the reasons for original ideas? (3)

A

Carried out research
Solve problems
Gap in the market

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8
Q

How do businesses adapt existing products/services/ideas?

A

Mix and match
New version of an old product
Cheaper version of an old product

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9
Q

What are the changes in technology in amazon?

A

Amazon uses drones and robots to increase efficiency

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10
Q

What are the changes in technology in stadia?

A

New technology innovation means there are lots of new products on the gaming market

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11
Q

What are the changes in technology in ebay?

A

Small businesses are now able to set up and sell virtually anything online due to websites such as eBay, etsy and ebid

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12
Q

How does social media help businesses?

A

Businesses can use social media to find out what consumers want and need so that they can produce products and services to meet those wants and needs

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13
Q

What is a “want”?

A

a luxury

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14
Q

what is a “need”?

A

a necessity, an essential

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15
Q

how do ready meals help with customer wants and needs?

A

We are all working more and have less time, so the
ready meal market is catering to these consumer
needs

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