1.1 Concepts Flashcards
Equality definition
A person is respected as an individual, treated fairly, given the same opportunities regardless of differences, treated according to needs.
Diversity examples
Race
Religion
Cultural differences
Gender and gender reassignment
Sexuality and sexual orientation
Age
Family Structure
Marriage and civil partnership
Social class
Language
Dress
Food
Music
The arts
Education
Pregnancy and maternity
Disability
What are the rights?
Choice
Confidentiality
Protection from abuse and harm
Equal and fair treatment
Consultation
Right to life
The values of care in health and social care services
Promoting equality and diversity
Promoting individual rights and beliefs
Maintaining confidentiality
The values of care in childcare services
Making the welfare of the child paramount
Safety of children
Providing a safe and healthy working environment
Working in partnership with parents and families
Learning and development
Valuing diversity
Equal opportunity
Anti- discriminatory
The reflective practitioner
Confidentiality
Working with other professionals
Support Networks
Advocacy services (SEAP, MENCAP Empower Me, British Institute of Learning Disabilities)
Support groups (MIND, Age UK, Headway)
Informal support (friends, family, neighbours)
What does empowerment mean?
When a carer or person encourages an individual to make an informed decision so that they can take control of their own life
Agencies of socialisation
Primary socialisation- family
Secondary socialisation- education, media, religion, health care, work and peer groups
Examples of indirect discrimination
- Applicants for a job must be clean shaven
- Prohibiting its employees from wearing hats
- Height restrictions
- Only allowing applicants from a certain area
- Ethnocentric curriculum
- Information provided in one language only
- No provision for diet and prayer
- Services available on specific days only
Examples of direct discrimination
- Verbal abuse
- Physical abuse
- Refusal to allow access (job, education, services, health)
- Excluding an individual
Ways to promote equality and diversity
- Give them choices of food (vegetarian option)
- Non- discriminatory language
- Provide literature in a range of languages/ interpreter
- None judgemental approach (sexuality, gender, disability, religion)
Ways to maintain confidentiality
Maintaining privacy for treatment/ discussion- drawing curtains around bed/ private office
Passwords on computer files/ locked filing cabinets- follow Data Protection Act
Need to know basis/ information to be kept confidential
Ways to promote individual rights and beliefs
- Time and place to pray
- Acknowledge culture/ belief
- Give choices of food according to religious beliefs
- Same sex staff where appropriate
Barriers to accessing services
Psychological- fear of discrimination/ stigma
Financial/ economical- certain groups on lower incomes/ benefits, cost of transport/ equipment
Physical- disability, racial/ cultural differences
Geographical- poorer areas= poorer services/ rural areas= less services
Cultural- racism, not providing prayer rooms/ limited choice of food
Communication/ language- not speaking English as a first language/ not aware of services available
Ways in which to facilitate access to services (overcome barriers)
Provide transport/ volunteer drivers- to assist people on low incomes/ rural locations
Campaigns to raise awareness/ change attitudes
Promotion of self- advocacy- to give individuals a voice
Funding- identifying additional sources
Joint planning and funding between services- to increase efficiency/ better coverage
Leaflets/ information in a variety of languages
Outreach services available- Muslim women
Provide interpreters
Provide choice of food (halal)/ prayer rooms
Variety of staff to reflect local population
Flexible appointment times- to assist peoples working hours/ culture
Issues faced by older people
Exclusion from social activities
Neighbourhood exclusion
Relying on family/ friends for support/ lack of independence/ feeling a burden
Lack of access/ less care in community services
Fear of crime/ feeling vulnerable
Sensory impairments/ mobility issues
Concern about ageing process
Ways in which organisations can ensure advertising policies promoting equal opportunities
Advertise in a wide range of areas- to ensure different groups can access the job
Use an EOP logo- to indicate they are EOP employers and encourage certain groups
Analyse monitoring forms- to make sure the system is working correctly
Use of positive statements- to indicate they are EOP employers and encourage certain groups
Non discriminatory language in the advertisement- so no one is put off from applying
Use policies/ legislation for guidance
Ways in which organisations can ensure interview policies promote equal opportunities
No illegal questions are asked
Same questions to all- to ensure all candidates get a fair interview
No personal questions- that would disadvantage certain groups
Mixed panel- to ensure fairer representation and balanced views
Accessible time and place- so that certain groups are not disadvantaged
Use policies/ legislation for guidance
Systems of redress or people/ groups who can help/ advise when encountering discrimination/ unequal treatment
Equal opportunities Commission
County court
employment tribunal
European court of human rights
CAB
Solicitor
refer to legislation/ policies
complain to hospital/ complaints manager
trade union
