11-13 Flashcards

1
Q

A variety of organizational issues can cause conflict during the __ stage of team develpoment

A

Storming

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2
Q

Which of the following is the most effective technique to avoid early termination of a project due to customer dissatisfaction

A

Monitor the level of customer satisfaction and take corrective action

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3
Q

which is true about risks

A

risks can be positive

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4
Q

the __ spearheads development of a plan to achieve the project objective

A

project manager

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5
Q

realistic approach to managing risk is to

A

brainstorm possible risks assess their likelihood and impact

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6
Q

estimated duration of an activity is based on

A

estimate of resources to be applied to the activity

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7
Q

the project “books” can be closed and financial analysis of the project can be made where final costs are compared to __

A

actual value of the project

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8
Q

The process of closing the project involves various actions including

A

organizing and archiving project docs

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9
Q

verifying all pmts have been made to subcontractors, suppliers, etc completed during the ___ phase

A

closing the project phase

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10
Q

The ___ is the amt that was budgeted to accomplish the work that was scheduled to be performed up until that point in time

A

Cumulative Budgeted Cost CBC

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11
Q

In ___ a client agrees to pay the contractor for all actual costs regardless of profit

A

Cost Reimbursement

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12
Q

people in the ___ experience greater learning & growth and the knowledge + skills are transferred to the project and project structure facilitates info flow:

A

autonomous project org structure

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13
Q

It is important to document the detailed reqs in the __ in order to establish a clear understanding w sponsor/customer

A

project scope doc

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14
Q

planning phase in cycle helps to

A

lay out the proj roadmap

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15
Q

activities in network diagram cannot start until

A

preceding activities that are linked by arrows are finished

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16
Q

proj budget is based on

A

estimated costs associated with the quantities of resources to be used

17
Q

in the __ stage of team development camaraderie develops

18
Q

cumulative actual costs of a project include

A

actual costs of the work performed plus assigned portion of committed costs

19
Q

generally the __ in the project changes are identified the __ their effect on accomplishing the proj objective

A

later, greater

20
Q

if a company has limited funds & people to pursue several identified needs, then the company

A

must go thru decision making process and select the project with greatest benefit

21
Q

free slack of an activity

A

the amt of time an activity can be postponed and not delay the start of its immediately succeeding activities

22
Q

4th phase of proj cycle includes

A

terminating

23
Q

Resource utilization charts based on each activity latest start time are said to be based

A

ALAP as late as possible

24
Q

in – there is little opportunity for members of dif proj teams to share knowledge expertise cause each seems to be isolated

A

autonomous proj org structure

25
determines whether the meeting is necessary
proj manager
26
efforts in a schedule kept ahead of time should be
to keep it ahead of schedule
27
prj mgmt involves 2 major functions
establishing the plan and executing the plan to accomplish the objective
28
the final report might include the following except
personal accomplishments of the team members
29
Resource leveling uses trial and error method to test delaying
non-critical activitues w positive slack
30
-- based on % of total price, are those made as certain milestones are accomplished
progress pmts
31
resources are
work, material, cost resources
32
-- work groups consists of indivs that perform same function, eng or manufacturing
functional org structure
33
est duration for each activity must be total elapsed time
time for work to be done plus any asssociated waiting time
34
risks that occurred, team should
track and document, store info
35