102.5C: Property Liability Claims Flashcards
Citizens desiring to register a claim should be directed to call 602–534–0625 between the hours of 7 AM and 4 PM on weekdays. After normal business hours, any employee receiving a complaint will complete a ____ and forward it to performance auditing.
Complaint record form
Liability claims for property damage involving FD personnel will be referred to whom?
The performance auditing section
A property damage claim received in the form of a lawsuit should be hand carried directly to the ____ Who will Coordinate the lawsuit with the city attorney’s office.
Assistant chief of personnel services
Who handles claims involving bodily injury and vehicle or accidents?
Risk management
The performance auditing section will review the complaint and assign it to the appropriate district commander for completion of staff work. Upon completion of the staff work the packet is returned to the performance auditing section for additional review before being submitted to who?
Administrative services
The city claims adjuster will investigate claims for property damage over how much?
$200
If the claim is $200 or less the request claimant shall secure what?
Estimates for repair from three businesses
If the alleged damage actually occurred as claimed the battalion chief will do what three things?
– Visit the site
– Interview with the claimant
– Photograph the damage
If the estimates submitted by the claimant are over $200 the completed packet will be reviewed by the performance auditing section and then forward it to who?
Administrative services officer
On claims obviously exceeding $200 in damages, the desired turnaround time from the date of the incident should not exceed how long?
Five working days
