100 Series

Question 1

 Personnel shall not publicly _____ or make _____ comments to anyone about instructions or orders they have received from a superior.

Answer 1

Criticize, derogatory

Question 2

The Jacksonville Fire and Rescue Department structured to be a___ ____.

Answer 2

Unified Entity

Question 3

Additions, deletions, and expansions of these rules and regulations shall be made, as needed, by the ____.

Answer 3

Director/ Fire Chief

Question 4

All JFRD official documents issued will be certified by the____ _____for proper form prior to distribution.
The official copies of all these documents will be stored in a master file at the_____.

Answer 4

Training Division

Training Academy

Question 5

It is the responsibility of all JFRD personnel, as well as those associated with the JFRD, to read and follow all____ _____ as well as the______ _____and____ , and the____.

Answer 5

• Official Documents
• Civil Service Personnel Rules and Regulations
• Union Contract

Question 6

At times, situations may arise that are not or cannot be covered by the JFRD official documents, civil service personnel rules and regulations and/or the union contract. In such instances, JFRD personnel are expected to act with____.

Answer 6

promptness, discretion, and in a prudent manner, utilizing common sense and professionally accepted practices consistent with the JFRD mission statement.

Question 7

JFRD mission statement

Answer 7

Jacksonville Fire and Rescue Department is committed to protecting life, property, and the environment of our great city and county through progressive and professional activities of our five divisions to make things better for those who call.

Question 8

All JFRD personnel shall abide by the laws of the____and the____, as well as the____.

Answer 8

United States, State of Florida, and the Ordinances of the City of Jacksonville.

Question 9

JFRD personnel shall obey all lawful orders and directions given by superiors. Such obedience shall be___.

Answer 9

Prompt, willing, and completed to its fullest. 

Question 10

Personnel shall perform their duties in an____, ___and___manner.

Answer 10

Efficient, orderly, and courteous

Question 11

Add emergency scenes, personnel shell operate with the maximum degree of____.

Answer 11

Professionalism

Question 12

Personnel are prohibited from formally representing the JFRD, in or out of uniform, at any social or public gathering without permission from the____or_____.

Answer 12

Director/fire chief or duty division chief

Question 13

JFRD property should not be loaned outside the department without permission from the____.

Answer 13

Division chief of services

Question 14

No one other than regular JFRD personnel shall be permitted to ride on a JFRD vehicle without authorization from the_____or appropriate____.

Answer 14

Director/fire Chief or appropriate Division Chief

Question 15

For other than uniformed firefighters, smoking will be permitted at least how far outside JFRD facilities but is still restricted inside JFRD vehicles.

Answer 15

50 feet

Question 16

All personnel shall submit copies of certificates and licenses required by the JFRD to the_____.

Answer 16

Training Division

Question 17

Any JFRD personnel, who has a damage to file against them, relating to an act performed by them in the line of duty, shall immediately furnish a copy of the suit to the_______ through the chain of command.

Answer 17

Office of General Counsel

Question 18

Battalion

Answer 18

Designated area of JFRD responsibility divided into suppression and rescue districts or support functions.

Question 19

District

Answer 19

A designated area of JFRD responsibility, composed of stations and companies.

Question 20

What is considered personal information?

Answer 20

Address
Phone number
Date of birth
Social Security number
Employee number
PIN numbers

Question 21

Standard administrative procedures (SAP’s)

Answer 21

300 Series - Procedures adopted by the JFRD which define various administrative activities or other policies in which no emergency exists.

Question 22

Standard operating guidelines (SOG’s)

Answer 22

400 series – guidelines adopted by the JFRD to be employed in operations in a variety of situations and incidents.

Question 23

Standard operating procedures (SOP’s)

Answer 23

200 Series– An expansion of the JFRD rules and regulations. These are policies that govern day-to-day operations and other procedures which will be adhered to buy all personnel.

Question 24

Subsidiary activities

Answer 24

Any entity that operate within the JFRD