10. Identifying the Target Market Flashcards

1
Q

Define SEGMENTATION:

What are the 4 sets of variables used?

A

SEGMENTATION: dividing the market into distinct subgroups, characterized by specific tastes and requiring specific marketing strategies.

  1. GEOGRAPHIC
  2. DEMOGRAPHIC
  3. PSYCHOGRAPHIC
  4. BEHAVIORAL
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2
Q

What is the purpose of Market Segmentation?

A

Purpose of Market Segmentation :

  • To identify the types of consumers who might be interested in the product.
  • To understand the behaviors of the consumers who are likely to be interested in the product.
  • To make sure company is targeting the correct consumers with the product.
  • Because it’s not profitable to design and produce a specific product for every individual consumer.
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3
Q

GEOGRAPHIC variables of segmentation :

A

GEOGRAPHIC variables of segmentation :

  • Where the consumers live.
    • Country / Region / City
    • Urban / Rural
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4
Q

DEMOGRAPHIC variables of segmentation :

A

DEMOGRAPHIC variables of segmentation :

  • Age
  • Gender
  • Ethnicity
  • Family status (single/married/children)
  • Education => Occupation => Income
  • Socioeconomic status (position in society based on income/education/occupation).
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5
Q

PSYCHOGRAPHIC variables of segmentation :

A

PSYCHOGRAPHIC variables of segmentation :

  • Lifestyle (going out, health-conscious).
  • Personality (showing off wealth or knowledge of wine)
  • Values/beliefs (vegetarians, preferences for organic, environmentally friendly, Fair trade)
  • Interests (wine from particular regions/countries).
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6
Q

BEHAVIORAL variables of segmentation :

A

BEHAVIORAL variables of segmentation :

  • What benefit do they want from wine (e.g. quality, value for money, prestige)?
  • When do they buy wine (e.g. regularly, only on special occasions)?
  • Where do they buy wine (e.g. supermarkets, specialist wine retailers)?
  • How often do they buy wine and in what volume?
  • What is their level of brand loyalty?
  • What is their level of interest in wine (e.g. enthusiast, moderate interest, indifferent)?
  • Are they keen to buy new products when they come on to the market or late adopters?
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7
Q

People from which segments are more/less likely to behave in a similar way?

A

People who share :

  • Psychological and behavioral characteristics = MORE likely
  • Geographical and Age group characteristics = LESS likely
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8
Q

Difference between HIGH-INVOLVEMENT and LOW-INVOLVEMENT consumers :

A

HIGH INVOLVEMENT:

  • Deep interest in the wine they drink.
  • Keen to try new products.
  • Tend to spend more on wine.

LOW INVOLVEMENT:

  • Little interest in wine details.
  • Stick to a few products.
  • Tend to spend less on wine.
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9
Q

What 3 groups did C.M. Hall split wine consumers into in 1997?

A
  1. wine lovers: great interest in, knowledge of wine; higher income, high level of education.
  2. wine-interested: great interest in, moderate knowledge of wine, university educated, moderate income.
  3. wine curious: moderate interest in, limited knowledge of wine; moderate income/education, wine mainly seen as social.
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10
Q

What is Wine Intelligence?

What do they provide?

Specific examples?

A

A specialist market research company for the wine industry.

They provide a range of information to help companies understand market segments, breaking them down into demographic groups, levels of involvement, wine-buying habits and motivations/behaviors.

  • created a series of models, or ‘Portraits’, for various markets, including the UK, USA and China.
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11
Q

What are the 6 segments of Wine Intelligence’s 2018 US Portraits study?

A
  1. Engaged Explorers.
  2. Premium Brand Suburbans.
  3. Contented Treaters.
  4. Social Newbies.
  5. Senior Bargain Hunters
  6. Kitchen Casuals
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12
Q

Who are KITCHEN CASUALS?

Why do they drink wine?

Where do they buy wine?

What do they drink?

A

KITCHEN CASUALS:

  • One of the oldest, very infrequently drinking segments, they have little interest in the category.
  • Mostly drinking at home for informal occasions.
  • Primarily supermarkets, rarely branching out.
  • Narrow repertoire, stick to what they know.
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13
Q

Who are SOCIAL NEWBIES?

Why do they drink wine?

Where do they buy wine?

What do they drink?

A

SOCIAL NEWBIES:

  • The youngest segment, drinking fairly frequently and rely on recommendations due to lack of knowledge.
  • On-premise, social situations with friends and family.
  • Convenience = main factor, so many channels used.
  • Enjoy exploring niche regions and varieties.
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14
Q

Who are ENGAGED EXPLORERS?

Why do they drink wine?

Where do they buy wine?

What do they drink?

A

ENGAGED EXPLORERS:

  • Younger, confident wine drinkers who enjoy discovering new wines.
  • Wine = significant part of lifestyle/social life, time and money spent on it.
  • Wine shops, wineries, highest spenders in on- and off-premise.
  • Very broad repertoire, enjoy all regions, styles, varietals.
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15
Q

Who are PREMIUM BRAND SUBURBANS?

Why do they drink wine?

Where do they buy wine?

What do they drink?

A

PREMIUM BRAND SUBURBANS:

  • Mid to older aged, frequent wine drinkers, lower spending but very knowledgeable.
  • Enjoyed in social situations, on-premise casual situations.
  • Supermarkets, previously known wineries, bulk-purchasing to save $.
  • Broad repertoire, but know what they like.
  • Preference for domestic wines.
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16
Q

Who are CONTENTED TREATERS?

Why do they drink wine?

Where do they buy wine?

What do they drink?

A

CONTENTED TREATERS:

  • Infrequent, but high spending drinkers, who know what they like.
  • Drink infrequently, but enjoy splurging on nice bottles with dinner or social situations.
  • Liquor stores, wine shops, wineries they visit to stock up.
  • Mainstream varietals.
  • Preference for domestic wine-producing regions/varietals.
17
Q

Who are SENIOR BARGAIN HUNTERS?

Why do they drink wine?

Where do they buy wine?

What do they drink?

A

SENIOR BARGAIN HUNTERS:

  • Most infrequent and one of the oldest segments with good knowledge due to a long time in the category.
  • Low wine knowledge confidence, casual occasions at home.
  • Value-driven purchases mainly from supermarkets.
  • Stick to what they know, narrow repertoire.
18
Q

Market Research:

Define SURVEY

A

A series of questions designed to investigate the opinions, feelings, actions or behaviours of a large group of people.

19
Q

Market Research:

Define FOCUS GROUP

A

A small group of people drawn from the relevant consumer segment, brought together to discuss and comment on the topic being researched.

20
Q

Market Research:

Define INTERVIEWS

A

One-to-one discussion of the topic being researched.

21
Q

Market Research:

Define OBSERVING CONSUMER BEHAVIOR

A

Monitoring and analysing the behavior of target consumers.

22
Q

Market Research:

Define SECONDARY RESEARCH

A

Market research is carried out by using data already available in the public domain or available as a report from a market research company.

23
Q

What are some ways marketing can influence consumer behavior ?

A

Ways marketing can influence consumer behavior :

  • Marketing can highlight to the consumer’s attention something that they need or want.
  • Letting consumers know where they can buy the product.
  • It can highlight the selling points of the product (whether that be a luxury status, the fact that the grapes were organically grown or a competitive price).
  • Allows the consumers to evaluate the alternatives available and the final purchase decision.
  • Consumer buying patterns can be influenced by factors such as the lighting, music or decor in a shop or restaurant.
24
Q

What is market research ?

Why is it important ?

How can it be conducted ?

A

Market research is the gathering and analysis of data about a particular market segment in order to understand what that segment wants or needs

Especially important in creating the market strategy as it can confirm whether the approach suggested by the segmentation exercise is accurate or not, before the company embarks on a potentially expensive and time-consuming marketing campaign.

Market research can be one or a combination of :

  • Survey – a series of questions designed to investigate the opinions, feelings, actions or behaviours of a large group of people;
  • Focus group – a small group of people drawn from the relevant consumer segment, brought together to discuss and comment on the topic being researched;
  • Interviews – one-to-one discussion of the topic being researched;
  • Observing consumer behaviour
  • Secondary research – market research is carried out by using data already available in the public domain or available as a report from a market research company.