10 Commitments Flashcards
1
Q
1) Open the door
A
Welcome all and give a fond farewell
2
Q
2) Serve with speed and a smile
A
2 minute great/food delivered in 10 minutes
3
Q
3) Exceed customers expectations
A
High standards and veto responsibility
4
Q
4) Act with kindness & generosity
A
Always!
5
Q
5) Think a table ahead
A
Full hands in, full hands out
6
Q
6) Customer first
A
Customer concerns are handled with care and urgency
7
Q
7) Take pride in how we show up
A
Care for our restaurant space and your personal appearance
8
Q
8) Consistency matters
A
Never run out of any menu item
9
Q
9) Do what’s right
A
If we can, we will
10
Q
10) Act with infectious positivity
A
Smile!
