1. The Company Officer

Question 1

The success of any fire and emergency services organization is directly proportional to its _______.

Answer 1

community involvement

Community involvement is crucial for the effectiveness of fire and emergency services.

Question 2

Successful company officers view the challenges of the transition to their position as a(an) _______.

Answer 2

opportunity to grow as a professional

Embracing challenges can lead to personal and professional development.

Question 3

What are the categories of NFPA 1021 divided into?

Answer 3

Job performance requirements (PRs)

JPRs guide the officer in the performance of their duties.

Question 4

What is a key requirement for a company officer according to NFPA 1021?

Answer 4

Must be competent and ethical

Question 5

The company officer’s most important task as a supervisor is to:

Answer 5

Ensure personnel safety

Question 6

The first-arriving company officer at an incident must:

Answer 6

establish the Incident Command System (ICS).

Question 7

A challenge new company officers will have to learn, apply, and model is how much ____ is legitimately assigned to the position and how to apply it in a fair and equitable manner.

Answer 7

Authority

Question 8

In which role is the company officer expected to execute the orders of superior officers?

Answer 8

Subordinate

Question 9

Safety must become second nature for all personnel in all types of:

Answer 9

emergency and nonemergency situations.

Question 10

Company officers provide the most direct influence over the:

Answer 10

The firefighters they supervise

Question 11

A human resource management duty that the company officer is responsible for is:

Answer 11

Evaluating personnel performance

Question 12

Acting as a role model by personally adhering to accepted health and safety practices, the company officer can help to:

Answer 12

Ensure the health and safety of all personnel

Question 13

A new company officer should always remember the respect he or she has among crew members must be:

Answer 13

Earned

Question 14

In order to respond to incidents effectively and efficiently, all fire officers must know the:

Answer 14

Demographics and cultural diversity of their community

Question 15

An unattainable or unreasonable, internal expectation of a new company officer is:

Answer 15

Believing they can change the world

Question 16

In order to minimize antagonism, resentment and loss of friendship during the transition into their new positions, company officers may have to:

Answer 16

Make personal changes

Question 17

For the officer who is promoted or selected from within the organization, the challenge will be to:

Answer 17

Make the change from unit member to unit leader

Question 18

If a Level 1 officer is assigned fire in life, safety inspections, they must:

Answer 18

Understand and apply the jurisdictions building and fire codes

Question 19

In what way should a company officer be responsible to his/her family?

Answer 19

Listen to their expectations and needs and communicate the expectations of the new position

Question 20

Why must a company officer, as a public servant, meet their community’s needs with competence, courtesy, and efficiency

Answer 20

Good customer service is essential to maintain a positive public perception of the agency

Question 21

Ethical conduct takes on a greater importance for a new company officer because the officer:

Answer 21

Is a role model for the units, subordinate members and peers, as well as for the public

Question 22

Expectations from subordinates, peers, family, superiors, and the public that company officers must learn to meet are referred to as:

Answer 22

External expectations

Question 23

At the administrative level, Level 1 fire officers are responsible for

Answer 23

Administering the organizations, policies procedures, and orders at the unit level

Question 24

Attempts to duplicate the previous officers behavior in personality can:

Answer 24

Create resentment and loss of respect for the new officer

Question 25

In order to preserve group dynamics, a new company officer should

Answer 25

Verbalize personal expectations, establish priorities, and listen to crew member expectations

Question 26

How should a company officer deal with criticisms and questions about organizational policies and procedures from crew members?

Answer 26

The company officer should discuss the matter privately with the administration to search for solutions or clarity

Question 27

To become a role model who crew members will respect and try to emulate, a new company officer should

Answer 27

Recognize which skills he or she is lacking and work to develop them