1(F) Flashcards
Planning
Planning is the process of determining a business’s objectives and establishing strategies to achieve these aims.
Decision-making
Decision-making is the skill of selecting a suitable course of action from a range of plausible options.
Communication
Communication is the skill of effectively transferring information from one party to another.
Delegation
Delegation is the skill of assigning work tasks and authority to other employees who are further down in a business’s hierarchical structure.
Interpersonal
Interpersonal is the skill of creating positive interactions with other employees, to foster beneficial professional relationships.
Leadership
Leadership is the skill of motivating others in order to achieve a business’s objectives.