0_HFD Accountibility Manual

Question 1

Our members are frequently asked what makes the Houston Fire
Department so unique

Answer 1

• our members practicing our shared philosophy

Question 2

It is not intended to be a management
procedure detailing every conceivable interaction we have with
each other and the public, but rather a document that describes
our _____ and _____ for positive, constructive
interaction

Answer 2

• expectations

- philosophy

Question 3

The “Accountability Manual” describes the vision and culture of the family and provides a standard or model by which we measure _____

Answer 3

• our personal and organizational behavior

Question 4

This manual is based on the fundamental principal that our ____ are the foundation of this organization

Answer 4

• members