08. KGIs, KPIs, KRIs Flashcards
1
Q
KGI, KPI, KRI
KGI
A
Key Goal Indicator
- Define measures - has IT process achieved is business requirements
- Measure after the facts
- How well did we do - AFTER
- How well did we do compared to how we were planning to do
- if we reach this goal, within this budget, wthin this time frame, we were successful
2
Q
KGI, KPI, KRI
KPI
A
Key Performance Indicators
- Define measures - how well are IT processes performing
- Measuring how well we are doing on one specific task
- Goal is over arching, KPI is specific and in more detail
3
Q
KGI, KPI, KRI
KRI
A
Key Risk Indicators
- Metrics that demonstrate the risks an organisation is facing
- Early signs of increasing risk exposure
- Early warning to identify potential event that may harm continuity
- Measure how well we adhere to the risk apetite the organisation has
