08 - Health insurance products Flashcards

1
Q

What are the main types of health and employee benefits provided by the state and private sector on both a group and individual basis?

A

Private Medical Insurance (PMI), Critical Illness Insurance (CI), Long-term care insurance (LTCI), and Major Medical Care.

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2
Q

What is Private Medical Insurance (PMI) designed to cover?

A

PMI is an indemnity-based product that provides compensation for the cost of private medical treatment, which would otherwise be an out-of-pocket expense for individuals or employers. It can be offered on a profit or non-profit basis.

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3
Q

How can PMI be characterized in the UK, considering the coexistence of public and private benefits?

A

In the UK, voluntary PMI cover is provided by insurers, and includes both comprehensive and less expensive options designed to complement benefits provided by the NHS.

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4
Q

What are some common exclusions in PMI policies?

A

Alcohol, drug abuse, and other self-inflicted injuries, cosmetic surgery not for health purposes, wilful and material violation of the law, frail care (which may be covered by LTCI), injuries associated with war or terrorism, non-medical costs associated with search and rescue, experimental treatments, and costs for which a third party is responsible.

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5
Q

What is a ‘provider network’ in the context of PMI?

A

A provider network refers to a list of approved medical facilities or practitioners where treatment costs will be covered by PMI. Treatment at facilities outside of this network may only be partially covered.

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6
Q

What is the difference between in-patient and out-patient treatment in PMI?

A

In-patient treatment involves staying overnight in a hospital, often during major surgical procedures. Out-patient treatment involves same-day treatments not requiring an overnight stay, such as dressing changes or physiotherapy. Out-patient cover is often restricted by monetary limits, number of treatments, or time limitations.

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7
Q

What are Prescribed Minimum Benefits (PMBs) in the South African context, and how do they relate to medical schemes?

A

PMBs are a set of medical treatments that every medical scheme in South Africa is required to cover. These include emergency medical treatment, the diagnosis and treatment of 25 chronic conditions, and 270 listed medical conditions and their treatments.

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8
Q

What is a Medical Savings Account (MSA)?

A

An MSA is an arrangement where policyholders can self-fund day-to-day medical expenses, and is generally offered as part of PMI cover. A claim is only made against the insurance once the MSA balance has been depleted.

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9
Q

Explain the concept of “excess” or “co-payment” in PMI.

A

An excess is a fixed amount the policyholder pays before the insurance covers the remaining costs. A co-payment is where the insured is responsible for a certain percentage of the claim.

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10
Q

What is a “waiting list plan” in PMI?

A

A lower-cost PMI option where benefits are provided in circumstances where the public health system cannot offer treatment within a specified period. The policy will not reimburse private healthcare expenses if treatment is available in a reasonable period via the public system.

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11
Q

What is a Health Cash Plan and what benefits does it typically include?

A

A health cash plan is a low-cost product with premiums that make specified payouts dependent on certain healthcare-related events. The plan gives a defined cash benefit instead of indemnifying the cost of a claim. Benefits can include hospitalization, dental, optical, physiotherapy, maternity, recuperation, hearing aids, and consultation. These plans do not fully transfer risk from the policyholder to the insurer.

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12
Q

What is “moratorium underwriting” in the context of health cash plans?

A

This means that detailed information related to the insured’s health, including Pre-Existing Conditions (PECs), is only gathered at the claims stage. A waiting period often applies before benefits are eligible.

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13
Q

What is “Medical Gap Cover” designed to cover?

A

Medical gap cover is designed to cover the difference between the cost of medical treatment and the amount covered by conventional PMI products. It focuses on in-hospital medical and surgical treatment and out-patient treatment for chemotherapy, radiotherapy, or renal dialysis. It also covers the difference in costs where healthcare providers charge higher fees than are covered by PMI.

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14
Q

What does MME (Major Medical Expense) cover?

A

MME provides a lump sum to the policyholder when they undergo surgery. The size of the lump sum is based on the procedure’s class, severity, and estimated in-patient costs.

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15
Q

What are the main benefits covered by a Personal Accident Policy?

A

The main consequences covered are: death, Total Permanent Disability (TPD), Temporary and permanent disability, and loss of a limb, body part, or sense.

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16
Q

What are the typical benefit structures for a personal accident policy?

A

Benefits are typically paid as a lump sum, although TPD benefits can also be paid as income benefits. Some policies include a waiver of premium benefit.

17
Q

Define Long-Term Care (LTC)

A

Long-term care includes all forms of care for people who are not expected to recover and may need help with daily living activities. It is designed to help people maintain well-being and is not primarily concerned with curing or alleviating particular medical conditions.

18
Q

What are the main types of costs associated with long-term care?

A

Living costs (food, heating, amenities), housing costs (housing, adaptations), and personal care costs (assistance with ADLs).

19
Q

What are the two main types of Long-Term Care Insurance (LTCI)?

A

Pre-funded plans, purchased by people who do not currently need care, and Immediate-needs plans, purchased by people who need long-term care immediately.

20
Q

What are ADLs (Activities of Daily Living) and how are they used in LTCI?

A

ADLs are a set of everyday tasks, used as criteria to define when someone is unable to live independently. These include washing, dressing, feeding, toileting, mobility, and transferring. A common requirement for benefit eligibility is the failure to perform a certain number of these tasks.

21
Q

Explain the concept of “mental incapacity” in the context of LTCI.

A

Mental incapacity refers to a deterioration in or loss of mental capacity caused by an organic issue such as Alzheimers, which is assessed by testing memory, personal and spatial awareness, ability to solve simple problems etc.

22
Q

What are some of the benefit forms available for LTCI?

A

Lump-sum payment, annuity payments, lifetime benefit subject to ongoing incapacity, and restricted benefit subject to ongoing incapacity, or a restricted payment period.

23
Q

Explain the difference between indemnity-based and cash-based LTCI policies.

A

In indemnity-based policies, the insurer pays for the costs of the care. In cash-based policies, the insurer provides a set payment to the policyholder irrespective of the actual costs. A major disadvantage of cash benefits is the risk of windfalls for the policyholder. However, a major disadvantage of indemnity-based policies is the risk of cost escalation.

24
Q

What is a “guaranteed premium” in LTCI?

A

Guaranteed premiums mean the premium will not increase over the life of the policy. Fully guaranteed premiums are not available on all policies.

25
Q

How can LTCI be structured as a rider benefit?

A

LTCI can be provided as a rider on other policies such as PMI, CI, whole of life, or disability policies.

26
Q

What is a “critical illness (CI)” benefit?

A

A CI benefit provides a fixed monetary amount on the diagnosis of a specific disease, or a specific health event or a defined degree of impairment or undergoing a major surgical procedure. It does not indemnify the individual for medical expenses, instead provides a lump sum.

27
Q

What are the three characteristics of an illness, condition, or procedure that make it appropriate for inclusion in a CI product?

A

It is perceived by the public to be serious and frequently occurring, each benefit trigger can be defined clearly, and sufficient data are available to price the benefit.

28
Q

What are some common core conditions covered by CI policies?

A

Common core conditions include heart attack, cancer, stroke, and coronary artery bypass graft (CABG). Other conditions can also be included such as Alzheimer’s disease, HIV/AIDS, organ failure, paralysis, blindness, deafness and coma..

29
Q

Explain how CI claims are assessed when there is an “occupation-based definition” of disability.

A

An occupation-based definition assesses the insured’s inability to perform the duties of their own occupation, or all occupations for which they are suited, or any occupation. Claims assessment under these definitions can be subjective and can lead to an increase in claims costs if they are less stringent.

30
Q

What is “terminal illness cover” in the context of CI policies, and how does it work?

A

Terminal illness cover is an additional benefit that pays out if the insured is diagnosed with a condition that is expected to result in death within a specific timeframe. It is often provided as an acceleration of death benefit.

31
Q

What is tiered CI cover?

A

Tiered CI cover pays different benefit levels based on the severity of the illness. The payment is usually expressed as a sliding benefit scale, for example, a malignant tumour that has invaded adjacent tissue might pay 100% of the sum insured while angioplasty might pay 25%.

32
Q

What are the main features of group PMI cover?

A

Group PMI can be customized for the needs of a particular group such as employers, affinity groups, or other organizations. The group may have specific levels of excess or limits, and they can also have access to benefits not available in standard PMI plans. The membership of the group can change and this affects pricing and claims. There is also the risk of selective withdrawal and this could cause the risk profile of the group to worsen over time.

33
Q

What is “post-employment medical obligation”?

A

This is a contractual obligation of employers to provide post-retirement medical subsidies to employees once they retire. These can be a significant liability for employers.

34
Q

What is the purpose of multi-state modeling with health and care products?

A

Multi-state modeling allows us to model movement between different health and benefit states of an insured. For example, an individual may move between health, severity, death, and withdrawn states.