06 Job Design Flashcards
A set of tasks performed by one person
job
The process of assigning tasks to a job
job design
This refers to dividing work into separate jobs that include a subset of the tasks required
job specialization
The time required to complete the task before starting over with a new work unit
cycle time
This industrial engineer strongly advocated job specialization
Frederick Winslow Taylor
4 other practices emphasized by Frederick Winslow Taylor
- person-job matching
- training
- goal-setting
- work incentives
Extreme job specialization (blank) affects employee attitudes and motivation
adversely
Highly specialized jobs with short cycle times result in (blank) and (blank)
turnover and absenteeism
3 components of the job characteristics model
- core job characteristics
- critical psychological states
- outcomes
(blank) influences the relationship between core job characteristics, critical psychological states, and outcomes
individual differences
This model was developed to make jobs more motivating
job characteristics model
Higher job scores on the job characteristics model mean that jobs are (blank)
enriched
[Job Characteristics Model]
This core job characteristic refers to the degree to which jobs include a variety of activities, skills, and talents
skill variety
[Job Characteristics Model]
This core job characteristic refers to the degree to which the job requires completion of a whole
task identity
[Job Characteristics Model]
This core job characteristic refers to the degree to which the job is perceived as important and meaningful to the org or society
task significance
[Job Characteristics Model]
This core job characteristic refers to the degree to which the job gives the employee substantial freedom, independence, and discretion
autonomy
[Job Characteristics Model]
This core job characteristic refers to the degree to which carrying out work activities provides direct and clear information about how the work is done
job feedback
3 motivational job design practices
- job rotation
- job enlargement
- job enrichment
Job rotation is also known as (blank)
cross-training
3 benefits of doing task rotation
- minimizes repetitive strain injury
- multiskills the workforce
- potentially reduces job boredom
This refers to adding tasks to an existing job
job enlargement
This refers to giving more responsibility to one’s own work
job enrichment
2 ways to do job enrichment
- clustering tasks into natural groups
- establishing direct client relationships
