06 Job Design

Question 1

A set of tasks performed by one person

Answer 1

job

Question 2

The process of assigning tasks to a job

Answer 2

job design

Question 3

This refers to dividing work into separate jobs that include a subset of the tasks required

Answer 3

job specialization

Question 4

The time required to complete the task before starting over with a new work unit

Answer 4

cycle time

Question 5

This industrial engineer strongly advocated job specialization

Answer 5

Frederick Winslow Taylor

Question 6

4 other practices emphasized by Frederick Winslow Taylor

Answer 6

• person-job matching
• training
• goal-setting
• work incentives

Question 7

Extreme job specialization (blank) affects employee attitudes and motivation

Answer 7

adversely

Question 8

Highly specialized jobs with short cycle times result in (blank) and (blank)

Answer 8

turnover and absenteeism

Question 9

3 components of the job characteristics model

Answer 9

• core job characteristics
• critical psychological states
• outcomes

Question 10

(blank) influences the relationship between core job characteristics, critical psychological states, and outcomes

Answer 10

individual differences

Question 11

This model was developed to make jobs more motivating

Answer 11

job characteristics model

Question 12

Higher job scores on the job characteristics model mean that jobs are (blank)

Answer 12

enriched

Question 13

[Job Characteristics Model]

This core job characteristic refers to the degree to which jobs include a variety of activities, skills, and talents

Answer 13

skill variety

Question 14

[Job Characteristics Model]

This core job characteristic refers to the degree to which the job requires completion of a whole

Answer 14

task identity

Question 15

[Job Characteristics Model]

This core job characteristic refers to the degree to which the job is perceived as important and meaningful to the org or society

Answer 15

task significance

Question 16

[Job Characteristics Model]

This core job characteristic refers to the degree to which the job gives the employee substantial freedom, independence, and discretion

Answer 16

autonomy

Question 17

[Job Characteristics Model]

This core job characteristic refers to the degree to which carrying out work activities provides direct and clear information about how the work is done

Answer 17

job feedback

Question 18

3 motivational job design practices

Answer 18

• job rotation
• job enlargement
• job enrichment

Question 19

Job rotation is also known as (blank)

Answer 19

cross-training

Question 20

3 benefits of doing task rotation

Answer 20

• minimizes repetitive strain injury
• multiskills the workforce
• potentially reduces job boredom

Question 21

This refers to adding tasks to an existing job

Answer 21

job enlargement

Question 22

This refers to giving more responsibility to one’s own work

Answer 22

job enrichment

Question 23

2 ways to do job enrichment

Answer 23

• clustering tasks into natural groups

- establishing direct client relationships