02 Value of their Skills Flashcards

1
Q

What is integrity?

A

The quality of being honest and having strong moral principles.

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2
Q

How do you show integrity at work?

A
  1. Respecting the privacy of colleagues in private conversations.​
  2. Communicating honestly.​
  3. Taking responsibility for your actions.​
  4. Making promises you keep.​
  5. Supporting your organisation’s values with or without recognition.​
  6. Acknowledging your colleagues when they perform high quality work.​
  7. Being trustworthy
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3
Q

What is reliability?

A

The quality of being trustworthy or of performing consistently well.

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4
Q

How do you show reliability at work?

A
  1. Do what you say you will do​
  2. Be timely​
  3. Be responsive​
  4. Be organized​
  5. Meet the deadlines​
  6. Be accountable​
  7. Follow up​
  8. Teamwork​
  9. Be consistent
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5
Q

What is positivity?

A

The practice of being or tendency to be positive or optimistic in attitude.

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6
Q

How do you show positivity at work?

A
  1. Develop a Solid Morning Routine​
  2. Practice Gratitude​
  3. Live Healthily​
  4. Celebrate Often​
  5. Keep Learning​
  6. Take Breaks​
  7. Maintain Balance​
  8. Build Friendships with Coworkers​
  9. Avoid Negative People​
  10. Add A Personal Touch To Your Workspace​
  11. Control Your Thoughts and Emotions​
  12. Set Realistic Goals​
  13. Focus on Your Strengths​
  14. Be Creative​
  15. Look For the Positive​
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7
Q

What is self-motivation?

A

Being self-motivated at work means looking beyond the bare minimum of what’s required. ​

These types of workers know what their goals are, strive to find more efficient ways of getting things done, and don’t require constant handholding or reminders about what tasks need to be completed.

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8
Q

How do you show self-motivation at work?

A
  1. Set goals for yourself.​
  2. Build a plan to achieve each goal.​
  3. Create a reward system for yourself.​
  4. Challenge yourself to learn new things.​
  5. Surround yourself with other motivated people.​
  6. Encourage yourself to think positively.​
  7. Maintain a healthy lifestyle.​
  8. Push yourself outside your comfort zone.
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9
Q

Define a group.

A

A collection of individuals who coordinate their individual efforts. They work independently of each other and not necessarily towards a specific goal.

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10
Q

Define a team.

A

A group of people organised to work together to achieve a shared goal. They have a common purpose, joint accountability, mutual trust and respect and they combine skills, knowledge and talents.

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11
Q

What makes an effective team?

A
  • Clear team goals
  • Conflict management
  • Sense of purpose
  • Clear lines of authority
  • Continuous professional development
  • Celebrated success
  • Interpersonal Relationships
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12
Q

What is an interdependent team?

A

Interdependent: members of agrouporteamshare common goals and know that working together is both individually and collectively beneficial. Success depends on the participation of all the members

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13
Q

What is a cross-functional team?

A

Cross-functional: brought together to complete a task. Once the task is complete, they disband.

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14
Q

What is an organisational team?

A

Organisational teams: usually a ‘top management team’, bound together because it contributes to overall objectives.

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15
Q

What is a functional team?

A

Functional: a team that is self-contained and permanent, delivering outputs.

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16
Q

What is a special purpose team?

A

Special purpose: brought together to complete a task. Once complete, they disband.

17
Q

What is a virtual team?

A

Virtual: geographically spread apart, they rely on technology to meet.

18
Q

How many team roles did Belbin create?

A

9

19
Q

What are Belbin’s team roles?

A

The nine Belbin Team Roles are: Resource Investigator, Teamworker and Co-ordinator (the Social roles); Plant, Monitor Evaluator and Specialist (the Thinking roles), and Shaper, Implementer and Completer Finisher (the Action or Task roles).

20
Q

Define a role model.

A

Demonstrating behaviour that consistently meets the organisational code of conduct.