01 The Organisation Flashcards

1
Q

What is a hierarchical structure?

A

This is an organisational structure that usually shows a single group or person at the top with levels of power below them.

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2
Q

Describe formal structure.

A
  • Deliberately constructed
  • To link individuals in an established network of relationships
  • To group together the tasks required to fulfil organisational objectives
  • Ability to allocate authority to ensure certain tasks are performed
  • To coordinate the objectives of separate departments
  • To enable the flow of work
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3
Q

Describe informal structure.

A
  • Informal structure is prevalent in all organisations
  • May supplement and improve the formal structure
  • Informal organisation is made up of:
  • Groups or cliques
  • Informal customs
  • Informal channels of communication
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4
Q

What influences organisational structure?

A
  • Size
  • The nature of the work
  • The environment it operates in
  • How old the company is
  • Culture
  • Leadership
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5
Q

What is Span of Control?

A

Span of control (or span of management) isthe number of subordinates who report directly to a manager or leader. The more employees assigned to a manager, the wider their span of control.

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6
Q

Describe a tall structure.

A

A tall organisation is one which has a large number of levels of management hierarchy

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7
Q

Describe a flat structure.

A

A flat organisation is one which has a small number of levels of management hierarchy.

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8
Q

What is delayering?

A

Delayering is the reduction of the number of management levels from bottom to top.

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9
Q

Describe the advantages of a tall structure?

A
  • There is a narrow span of control i.e., each manager has a small number of employees under their control. This means that employees can be closely supervised.
  • There is a clear management structure.
  • The function of each layer will be clear and distinct. There will be clear lines of responsibility and control.
  • Clear progression and promotion ladder.
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10
Q

Describe the disadvantages of a tall structure?

A
  • The freedom and responsibility of employees (subordinates) is restricted.
  • Decision making could be slowed down as approval may be needed by each of the layers of authority.
  • Communication has to take place through many layers of management.
  • High management costs because managers are generally paid more than subordinates. Each layer will tend to pay it’s managers more money than the layer below it.
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11
Q

Describe the advantages of a flat structure?

A
  • More/Greater communication between management and workers.
  • Better team sprit.
  • Less bureaucracy and easier decision making.
  • Fewer levels of management which includes benefits such as lower costs as managers are generally paid more than worker.
  • Wide span of control.
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12
Q

Describe the disadvantages of a flat structure?

A
  • Workers may have more than one manager/boss.
  • May limit/hinder the growth of the organisation.
  • Structure limited to small organisations such as partnerships, co-operatives and some private limited companies.
  • Function of each department/person could be blurred and merge into the job roles of others.
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13
Q

Describe the advantages of organisational structures?

A
  • Authority and responsibility and clearly defined.
  • Clearly defined promotion path.
  • There are specialists managers and the hierarchical environment encourages the effective use of specialist managers.
  • Employees very loyal to their department within the organisation.
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14
Q

Describe the disadvantages of organisational structures?

A
  • The organisation can be bureaucratic and respond slowly to changing customer needs and the market within which the organisation operates.
  • Communication across various sections can be poor especially horizontal - communication.
  • Departments can make decisions which benefit them rather than the business as a whole especially if there is Inter-departmental rivalry.
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15
Q

What are organisational values?

A

Values guide decision-making and a sense of what’s important and what’s right.

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16
Q

What is organisational culture?

A

Culture is the collection of business practices, processes, and interactions that make up the work environment. … They are the uncompromising core principles that the company is unwilling to change.