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PSYIND1 > 02 History of I/O Psychology > Flashcards

02 History of I/O Psychology Flashcards

1
Q

3 direct influencers of I/O psychology

A
  1. Adam Smith
  2. Karl Marx
  3. Francis Galton
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2
Q

[Direct Influencers]

Considered the Father of Modern Capitalism

A

Adam Smith

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3
Q

[Direct Influencers]

Adam Smith studied the capitalistic order of production and came up with this conclusion

A

self-interest and division of labor create wealth

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4
Q

[Direct Influencers]

Karl Marx believed that since ordinary workers do not own the means of production, they are what?

A

likely to be exploited for the benefit of the owners

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5
Q

[Direct Influencers]

Galton’s major contribution to I/O psychology

A

statistical methods, which were used in job testing and selection

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6
Q

[Direct Influencers]

Galton invented this statistical test

A

t-test

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7
Q

[Direct Influencers]

What is Galton’s hidden agenda?

A

Proving that Caucasians are intellectually superior than colored people

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8
Q

2 founding fathers of I/O psychology

A

Hugo Munsterberg and Walter Dill Scott

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9
Q

[Founding Fathers]

Considered the Father of Industrial Psychology

A

Hugo Munsterberg

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10
Q

[Founding Fathers]

Munsterberg addressed (blank) and (blank)

A

personnel selection and equipment design

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11
Q

[Founding Fathers]

Scott pioneered the use of psychology for what?

A

production of more effective ads

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12
Q

[Founding Fathers]

Munsterberg or Scott – who had significant contributions in WWI?

A

Scott

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13
Q

[Founding Fathers]

Munsterberg or Scott – who was a student of Wilhelm Wundt?

A

both Munsterberg and Scott

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14
Q

[Pioneers of I/O Psychology]

Created the Psychological Corporation

A

James McKeen Cattell

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15
Q

[Pioneers of I/O Psychology]

The service offered by Psychological Corporation

A

reference checks on prospective psychologists for companies

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16
Q

[Pioneers of I/O Psychology]

Started the first academic program for industrial psychology

A

Walter VanDyke Bingham

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17
Q

[Pioneers of I/O Psychology]

Combined psychology and engineering to enhance efficiency

A

Frank Gilbreth and Lillian Moller Gilbreth

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18
Q

[Pioneers of I/O Psychology]

The Gilbreths primarily conducted studies in what?

A

time and motion

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19
Q

[Pioneers of I/O Psychology]

Considered the first true I/O psychologist

A

Lillian Moller Gilbreth

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20
Q

[Pioneers of I/O Psychology]

Invented of the Army Alpha and Army Beta tests for WWI

A

Robert Mearns Yerkes

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21
Q

[Pioneers of I/O Psychology]

An intelligence test used for literate soldiers in WWI

A

Army Alpha

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22
Q

[Pioneers of I/O Psychology]

An intelligence test used for illiterate soldiers in WWI

A

Army Beta

23
Q

[Pioneers of I/O Psychology]

Advocated for people-oriented organizations

A

Mary Parker Follett

24
Q

Follett laid the groundwork for the concepts of (blank) and (blank)

A

teamwork and group cohesiveness

25
Q

[Pioneers of I/O Psychology]

Also considered a founding father of I/O psychology and scientific management

A

Frederick Winslow Taylor

26
Q

[Pioneers of I/O Psychology]

Taylor primarily studied (blank) and (blank)

A

employee productivity and efficiency

27
Q

[Pioneers of I/O Psychology]

True or False – Taylor was sued for accusations of employee exploitation

A

true, due to his obsession with efficiency

28
Q

[Pioneers of I/O Psychology]

True or False – Taylor believed that employees should be hired based on their characteristics related to the job

A

true

29
Q

[Pioneers of I/O Psychology]

True or False – Yerkes popularized coffee drinking by developing taglines for Maxwell House

A

false, it was John Watson

30
Q

This refers to a series of studies that investigated different aspects of work environment and employee productivity

A

Hawthorne studies

31
Q

The company involved in the Hawthorne studies

A

Western Electric in Illinois

32
Q

True or False – Lighting influenced productivity in the Hawthorne studies

A

false, lighting had no impact

33
Q

True or False – Accd to the Hawthorne studies, social and psychological conditions had more impact than physical conditions on worker productivity

A

true

34
Q

Researchers of the Hawthorne studies sought the help of this psychologist

A

Elton Mayo

35
Q

Mayo is considered the Father of (blank)

A

Father of the Human Relations Movement

36
Q

Mayo discovered this phenomenon

A

Hawthorne effect

37
Q

What is the Hawthorne effect?

A

People being observed modify their behavior and are motivated to perform better

38
Q

Accd to the Hawthorne studies, these are key ingredients in increasing employee productivity

A

listening and paying attention to employees

39
Q

True or False – The Hawthorne studies launched the industrial side of I/O psychology

A

false, the Hawthorne studies launched the organizational side

40
Q

Considered as the Founder of Modern Social Psychology

A

Kurt Zadek Lewin

41
Q

Lewin studied (blank)

A

leadership styles

42
Q

Lewin is an advocate of what?

A

participative management techniques

43
Q

[1960s]

A prominent yet controversial intervention method used by managers for confrontations

A

t-groups or lab groups

44
Q

[1960s]

True or False – T-groups usually involved an outsider to facilitate and was done within the office

A

false, outsiders do facilitate but they were typically conducted outside the office

45
Q

[1970s]

There was increased concern for (blank) and (blank)

A

employee satisfaction and motivation

46
Q

[1970s]

There was also the increased use of this technique in the workplace

A

behavior modification, c/o Skinner

47
Q

[1980s-1990s]

True or False – The use of statistical techniques emerged in this period

A

true

48
Q

[1980s-1990s]

True or False – This period saw the application of social psychology to the workplace

A

false, it was cognitive psychology

49
Q

[1980s-1990s]

True or False – Studies on the impact of work on family life and leisure activities emerged

A

true

50
Q

[1980s-1990s]

top 2 prominent selection instruments

A

cognitive ability testing and structured interviews

51
Q

[1980s-1990s]

top 3 organizational development interventions

A
  1. total quality management (TQM)
  2. reengineering
  3. employee empowerment
52
Q

[1980s-1990s]

True or False – Concern for diversity and gender issues emerged in this period

A

true

53
Q

[1980s-1990s]

True or False – Downsizing was not a prominent issue in this period

A

false

54
Q

[2000s]

top 3 trends in this period

A
  1. internet
  2. demographic makeup of the workforce
  3. global economy

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