Zig Ziglar-The art of closing the sale Flashcards

1
Q

The perfect match and then some

A

After someone comes to an exact amount that they are willing to play with, say 150,000 fora house, you would ask (Though i would draw it out longer)
If we found the absolute perfect house that match every single part of your dream house, how much MORE would you invest?

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

Rule of Interest

A

Even though a prospect is interested and even EXCITED about your offer they will always act as if they had no interest whatsoever.
Why? They want to protect themselves from themselves and their own desires. The ones that refuse becasue they do not want to waste your time are exactly the ones that would be tempted if the offer was made, they are afraid!

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

The Ownership close

A

All potential marks of int erst are always assumed to be sold. Look at YOUR fireplace look at YOUR leather seats, look at YOUR shiny new control box

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

The embarrassment close

A

“I know that, I just wanted to show you something reaaaaally nice-(pause). Now we can go look at something CHEAP

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

The Elephant Bite close

The reduction to the ridiculous

A

is that 18,000 dollars?
No thats 600$ a year for 30 years
No that’s 50$ a month
No that’s 1.75 cents a day
So would you give an extra 1.75 a day for the _____
(Ignoring all interest and taxes. you would use this with the “and then some” close citing the bonus amount you would spend. Not the total price

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

The genuine rule

A

You can’t be one kind of person and another kind of salesperson

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

A salesman’s ears

A

A salesmen needs to be a little hard of hearing when the prospect says he’s not interested. Without being argumentative, antagonistic or defensive

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

Asking or telling

A

You can sell more by ASKING then TELLING

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

The difference between 200,000 and 250,000

A

when someone says they are willing to put in 200,000 they have already bought something for 200,000 the true selling comes in selling the 50,000 dollar extra price and not the 250,000 because there is no need to discuss what has already been agreed upon

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

GET AS MUCH

A

Get as much advance information about the prospect as possible. When you have that you will use that to assume things like even though the house did not have those 3 things she said things like this is where they WILL go.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

Many people do not know what they want because they do not know what is available.

A

If you can’t fit the bill exactly don’t assume they’re are so adamant they would not consider anything else.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

The difference between the boss and the employee

A

If you know how something works you will always have a job. If you know WHY something works you will be the boss

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

The story of Galileo and Aristotle

A

Galileo showed all the teachers of the University of Pisa that Aristotle’s Notion that two weights fall at different speeds to be false. He successfully convinced them but you know what they still taught at Pisa? Aristotle’s theorem. He convinced them but he did not PERSUADE them

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

The simple questions

A

Go back and answer the simple questions on page 29

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

Who is the bigger winner, you or the customer?

A

Do you have all the money you earned in the last 12 months as a salesperson?
Do you have customers who were sold over a year ago who are still enjoying the benefits of the product you gave them?
Who should thank who?

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

Selling to or for?

A

Selling is the exact opposite of athletics. QBS take advantage of defenses and Boxers find another boxers weakness. In the world of selling you look for the opponents (prospects) weakness (need) so you can STRENGTHEN it by selling him our goods or services