Zendesk Cross Street Sports Flashcards
I would like to get my money back for the film I purchased.
Film: Can I have a refund?
This film is not very good, I can’t see my athlete.
Film: Quality Complaint
$249 is too expensive and there is only one game I want film from, can I just buy that game for cheaper?
Film: Can I purchase one of the games, not all of them?
Can I please have a confirmation of purchase for my film?
Film: I never received my receipt/ need a copy of my receipt
Some all of my games are missing, I also need film for Laxachusetts Black 2027, you only gave me the film for Laxachusetts Purple 2027.
Film: Athlete played on multiple teams for the event
The video missed my athlete’s goal, is there any way you can extend the video so that it isn’t cut off on the side?
Film: I can’t view some of the field or parts of the field
My athlete plays defense and the camera didn’t focus on his great defensive play, is there another camera angle?
Film: I can’t view some of the field or parts of the field
My athlete played in the all star game but those games are missing from my film, how can I get access to them?
Film: The Filming of All-Star and Playoff Games
If I play in the showcase and the tournament this weekend is there a combined film discount?
Film: Can I get a discount on film?
I am a Veteran and most places offer reduced prices for Veterans, do you?
Film: Can I get a discount on film?
It has been 10 days when do I get my film?
Film: When will my film be ready?
I wanted to use President’s Cup film in my highlight reel but there is something wrong with my profile, I can’t download it, can you help me?
Film: Why can’t I download the film?
The download button is missing on my film, can you send me my film files?
Film: Why can’t I download the film?
My athlete got hurt after the first game, can I just purchase that game instead of all of them? The others are of no use for highlight reels.
Film: Can I purchase one of the games, not all of them?
Where can I purchase the Presidents Cup film, I don’t see a link for it?
Film: Can I buy Individual or Team Film Packages for this event?
This film is awful, I have never seen such terrible film, this is not worth the $249 I paid, I am telling everyone not to ever buy film from you again.
Film Quality Complaint
I want to purchase film from this event for my team, how do I do that?
Film: Question about Team Film
You gave me the wrong film, I didn’t play for 3d VA Metro! Fix this now!
Film: The film you provided for me is of the wrong team
3 out of the 4 of my games are good, but the 4th game isn’t my team even though it says it is. Can you get me the correct film please?
Film: The game video files don’t match the teams in the title/ that’s not my team in the video
I need to send my highlights from the tournament to coaches as soon as possible, can you get me the film as soon as possible?
Film: When will my film be ready?
All of my teammates received their film from the tournament but I still don’t have it, can you help me?
Film: I don’t see film on my profile
This film is unusable, I need all of my money back now.
Film: Can I have a refund?
Our coach actually purchased film for the entire team so we no longer need the individual film we purchased, can you cancel the order?
Film: Can I have a refund?
The film says Angels With Attitude Black but we do not wear neon green, can you correct this?
Film: The game video files don’t match the teams in the title/ that’s not my team in the video
I bought film for my athlete from this event a month ago but the film has not yet been emailed to me?
Film: Where do I access Event Film?
How will I get the film I just bought for my athlete?
Film: Where do I access Event Film?
My athlete is in 8th grade but played up with the high school team for Platinum Games, I just need film from this event only.
Film: Can I buy Individual or Team Film Packages for this event?
I never got film from the tournament 3 months ago, can it be added to my profile?
Film: I don’t see film on my profile
How will my athletes get the film I purchased for the team?
Film: Question about Team Film
I thought I got this film as part of the subscription? Why is it asking me to pay?
Film: Is this film in the Bundle?
My club pays for our profiles so we have access to film from this event but I don’t see it.
Film: Is this film in the Bundle?
I played on Bay State Bullets 2027 Orange, this film has the silver team’s name on it.
Film: The film you provided for me is of the wrong team
Where are the playoff games from this showcase?
Film: The Filming of All-Star and Playoff Games
You only emailed me a confirmation of purchase, can I have a receipt?
Film: I never received my receipt/ need a copy of my receipt
I guest played for GRIT Austin 2026, can I get the film for them too?
Film: Athlete played on multiple teams for the event
My athlete guest played on CitySide 2026 Blue for their game at 2:15 PM on Saturday, can I buy just that game, I don’t need the rest.
Film: Can I purchase one of the games, not all of them?
Are you still selling film from the event last weekend?
Film: Can I buy Individual or Team Film Packages for this event?
Just checking in on the status of the Sand Storm film
Film: When will my film be ready?
Our coach bought team film for us and he received an email that it was distributed, I haven’t gotten an email with the film yet though.
Film: A coach/ someone else ordered film for our team. How do I get it?
I still haven’t gotten the film
Film: I don’t see film on my profile
I ordered film from Trilogy 24 and I don’t see it in my video library
Film: Where is my film (we did not handle film for the event)
The PrimeTime Fall Classic film I bought is missing
Film: Where is my film (we did not handle film for the event)
I went to buy the Quaker Indoor film in the store but I don’t see it
Film: I am missing film in the film store
I am a little worried about the quality of the film from this weekends tournament, can I see it before I buy?
Film: Can I watch a sample before purchasing?
$249 is a lot for film I don’t even know if I will like, is there a way for me to get a sample of it before I pay that much?
Film: Can I watch a sample before purchasing?
I purchased the film and highlight reel package for the event this weekend but I have only received the film, when do I get the highlight reel?
I purchased a Highlight Reel with event video, how do I redeem?
My video from this weekend’s tournament came with a highlight reel, how do I have that made?
I purchased a Highlight Reel with event video, how do I redeem?
