Zendesk Flashcards by Caszie Boles

Q

home

A

Ctrl alt h

How well did you know this?

1

Not at all

2

3

4

5

Perfectly

Q

views

A

Ctrl alt v

How well did you know this?

1

Not at all

2

3

4

5

Perfectly

Q

current ticket

A

Ctrl alt T

How well did you know this?

1

Not at all

2

3

4

5

Perfectly

Q

current requestor

A

Ctrl alt R

How well did you know this?

1

Not at all

2

3

4

5

Perfectly

Q

search

A

Ctrl alt F

How well did you know this?

1

Not at all

2

3

4

5

Perfectly

Q

advanced search

A

Ctrl alt /

How well did you know this?

1

Not at all

2

3

4

5

Perfectly

Q

new ticket

A

Ctrl alt N

How well did you know this?

1

Not at all

2

3

4

5

Perfectly

Q

update current status

A

Ctrl alt u

How well did you know this?

1

Not at all

2

3

4

5

Perfectly

Q

next tab

A

Ctrl alt tab

How well did you know this?

1

Not at all

2

3

4

5

Perfectly

Q

previous tab

A

Ctrl alt shift tab

How well did you know this?

1

Not at all

2

3

4

5

Perfectly

Q

update as solved

A

Ctrl alt S

How well did you know this?

1

Not at all

2

3

4

5

Perfectly

Q

update as on hold

A

Ctrl alt D

How well did you know this?

1

Not at all

2

3

4

5

Perfectly

Q

update as pending

A

Ctrl alt P

How well did you know this?

1

Not at all

2

3

4

5

Perfectly

Q

update as open

A

Ctrl alt O

How well did you know this?

1

Not at all

2

3

4

5

Perfectly

Q

move left or right

A

left or right arrow

How well did you know this?

1

Not at all

2

3

4

5

Perfectly

Q

move up or down

A

up or down arrow

Q

drill into item

A

enter

Q

select current item

A

space

Q

toggle preview of current item

A

X

Q

open reply box

A

Ctrl alt C

Q

open note box

A

Ctrl alt X

Q

open macro box

A

Ctrl alt M

Q

toggle apps

A

Ctrl alt A

Q

close current tab

A

Ctrl alt W

Q

move to next ticket

A

Ctrl alt down arrow

Q

move to next ticket

A

Ctrl alt J

Q

insert inline image

A

cmd/Ctrl M

Q

create link

A

cmd/Ctrl K

Q

format as quote

A

cmd/Ctrl shift 9

Q

format as bulleted list

A

cmd/Ctrl shift 8

Q

format as numbered list

A

cmd/Ctrl shift 7

Q

format as code block

A

cmd/Ctrl shift 6

Q

format as code

A

cmd/Ctrl shift 5

Q

format as italic

A

cmd/Ctrl i

Q

format as bold

A

cmd/Ctrl B

Q

indent right

A

cmd/Ctrl ]

Q

indent left

A

cmd/Ctrl [