Yep

Question 1

Employment Options / Types Of Employees

Answer 1

• full time
• part time
• seasonal
• casual

Question 2

Full time worker do?

Answer 2

• full time - traditional 9-5pm, 5 days a week
• condition: paid leave, sick leave, super-annuation
  e. g lawyer, judge

Question 3

What do part time workers do?

Answer 3

• Part time - work less than 35 hours a week,
• condition: sick leave and annual leaves
  e. g teaching, daycare

Question 4

What do seasonal workers do?

Answer 4

• seasonal - work lasts about 3 months, Condition: entitle to sick leave if they work 30 hours in the week or more
  e. g life guard, fruit picker

Question 5

What do casual workers do

Answer 5

• casual - short term, irregular shifts, minimum of 3 hours
  Conditions: don’t get paid for holidays but get extra pay instead,
  E.g check out operator

Question 6

Types of employments

Answer 6

• temporary workers
• shift workers
• apprentices + trainees

Question 7

What’s a shift worker?

Answer 7

• any work that falls outside the hours of 7am and 6pm
  Conditions: same benefits as a full time
  E.g subway, truck driver, educator, nurse

Question 8

What’s a temporary worker?

Answer 8

• Usually on a 3, 6 or 12 month contract
  Conditions: usually get the same benefits as full time employees
  E.g administrative assistant

Question 9

What’s an apprentice and trainee?

Answer 9

• in formal training arrangement that combine work with study for a qualification
  Conditions: annual leave, sick leave, public holidays, breaks but less pay
  E.g mechanics, plumbing, carpenters

Question 10

Skills employees look for

Answer 10

• good communication skills
• teamwork
• problem solving
• positive attitude
• willingness to learn
• resilience
• open minded
• strong work ethic

Question 11

Key related considerations (specific requirements)

Answer 11

• training
• qualification
• relevant experience
• location of the work

Question 12

Key related considerations (Personal considerations)

Answer 12

• abilities
• interests
• personal goals
• willingness to relocate
• financial situation

Question 13

Benefits of a diverse workplace

Answer 13

• increase productivity
• improved creativity
• increased profits
• improved employee engagement
• wider range of skills
• improved cultural insights

Question 14

Organisations that engage with and support diverse groups

Answer 14

• mentoring agencies
• charities
• child providers

Question 15

Work and enterprise opportunities for diverse groups

Answer 15

• people with disability
• women
• people with a different languages background

Question 16

Enterprise skills

Answer 16

• decision making
• innovative and original thinking
• prioritisation
• strategic thinking
• working independently

Question 17

Communication skills

Answer 17

• written communication (presentations and speeches)
• oral communication (telephone calls and interviews)
• non-verbal communication (body language and facial expression)
• visual communication (mind map and infographic)

Question 18

Soft skills (Interpersonal skills)

Answer 18

• empathy
• active listening
• emotional intelligence

Question 19

Hard skills (technical skills)

Answer 19

• computer skills
• analytics skills
• presentation skills
• management skills

Question 20

Employee responsibility

Answer 20

• treat colleagues with respect
• good attitude towards work
• completing task on time with the best of your ability
• report misconduct + unsafe (health/safety)
• getting to work on time

Question 21

Employer responsibilities

Answer 21

• leadership
• safe environment in the workplace
• productive workplace
• pay employees fairly
• treat employees with respect

Question 22

Employer rights

Answer 22

• access to info related to potential hazards
• participate in workplace inspections
• no discrimination for work health and safety
• refuse work that puts employees in danger

Question 23

Employee rights

Answer 23

• speak up about work condition
• say no to unsafe work
• consulted about safety in the workplace
• workers compensation

Question 24

Interview strategies

Answer 24

• be prepared
• present yourself well
• use open and confident body language
• practise
• be punctual
• listen carefully to the question and give your best response
• use key words when you respond (key words on their website/ad)

Question 25

Interview strategies - be prepared

Answer 25

• research the company

- take your portfolio (resume, cover letter and certificate)

Question 26

Interview strategies - present yourself well

Answer 26

• be respectful and polite
• iron your clothes
• smell good
• make sure your hair is neat and out of your face
• wear appropriate clothing

Question 27

Interview strategies- body language

Answer 27

• firm handshake
• direct eye contact
• smile
• open body language - don’t cross your arms

Question 28

Interview strategies- practise

Answer 28

• practise your answers

- think about responses to questions that may be asked

Question 29

Interview strategies- be punctual

Answer 29

• arrive 10-15 minutes early

Question 30

Essential components of editing on a resume

Answer 30

• contact info
• resume info
• professional experience
• skills
• education

Question 31

Employability skills

Answer 31

• team work
• problem solving
• reliability
• self management
• collaboration

Question 32

Code of conduct

Answer 32

Policy within an organisation. It states the company principles, standards and moral and ethnic expectations that employees are held

Question 33

What’s in a code of conduct?

Answer 33

• set of rules
• standards set by the company
• instruct employees in how to behave at the workplace

Question 34

What’s a work contract?

Answer 34

• agreement between employee and employer that sets out expectations regarding the role and minimum terms and condition of employment

Question 35

Cover letter essential components

Answer 35

• info about you
• date
• contact info
• introduction
• sales pitch
• conclusion