yellow belt review Flashcards

1
Q

what is Heijunka?

A

process leveling in value stream

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2
Q

what is Kaizen?

A

make better (cont improvement)

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3
Q

IRS?

A

Increase efficiency, Reduce Cost, Save time

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4
Q

what is jidoka?

A

stop the line, machines with human oversight

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5
Q

what does JIT reveal?

A

exposes problems early

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6
Q

what are the 3 components of the toyota house of quality foundation?

A

heijunka, SOP, kaizen

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7
Q

toyota house of quality is the ______?

A

the WHAT

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8
Q

the toyota way is the _____?

A

the HOW

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9
Q

what is the toyota way?

A

(2nd house) continuous improvment and respect for people . the How

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10
Q

starting a Lean project involves this very first action…

A

value stream mapping is the line of departure, it IDs the processes involves

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11
Q

Taiichi Ohno highlights

A

post ww2 era, initiated the idea of lean ( he did not use the word lean however)
identified the 7 wastes (Muda)

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12
Q

Bill Smith highlights

A

six sigma organizer (sigma is just math, he structured the process tools). Eng that applied stats to six sigma

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13
Q

Jack Welch highlights

A

GE exec in mid 80s perfected six sigma and saved 11 billion over 10 years

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14
Q

Vilfredo Pareto highlights

A

lean is influenced by him. observed that 80% of something is done by 20% of people etc

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15
Q

Walter Shewart highlights

A

special cause— comman cause analysis. concentrate on the comman causes to reduce waste.
gave us the PDCA model for lean problem solving

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16
Q

Henry Ford highlights

A

created with the assembly line

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17
Q

Fredrick Taylor highlights

A

there is only one best way to do something. standardized processes.

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18
Q

W. Edward Deming highlights

A

TQM pioneer to japan, US business did not want his interference. SOP, process controls etc. Japan post ww2 embraced him and exploded in quality and sales. 1973 us business started paying attention.

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19
Q

Dr Kaoru Ishikawa highlight

A

founded the Fishbone assessment diagram

cause and effect

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20
Q

Dr. Shigeo Shingo

A

Poke Yoke (mistake proofing idea) annual Lean award presented in his name

21
Q

define value added activity

A

something that changes the shape or form of a product into something a customer s willing to pay for.

22
Q

other benefits of Lean in addition to the IRS top 3.

A

lower cycle time, increased associate engagement, lower inventory levels,career pathing, remain comtetive in marketplace

23
Q

what is DMAIC

A

define; measure; analyze; improve; control

24
Q

what are some Improve outputs (from dmaic)

A

future state VSM, improved matrix, pilot studies

25
Q

what are some Analyze outputs (fm dmaic)

A

VA, NVA analysis, id of inputs, statistically test all inputs, validation of critical X’s

26
Q

what are some Measure outputs (fm dmaic)

A

VSM, fish bone, dpmo, sigma value, histogram

27
Q

what are some Define outputs (fm dmaic)

A

projrct charter, stakeholder analysis, gantt– project schedule, sipoc, voc matrix

28
Q

what defect percent is 6 sigma?

A

3.4 defects per million opportunities – considered perfect

29
Q

the place where value is created….

A

The Gemba (go see, ask why, show respect)

30
Q

use of an A3….

A

strategy, problem solving, budgets, idp/pdp, procurement, etc meant to tell the story, all on one side of a page

31
Q

Y axis, X axis

A

value, time

32
Q

name the 4 basic problem solving approaches

A

kaizen (just do it action items),
rapid improvement event,
PDC/SA ,
DMAIC DMADV

33
Q

what is a “problem”?

A

it is an deviation from the standard, a gap between actual and desired/targetted conditions, an unfulfilled customer need.

34
Q

3 reason why problem solving is important

A
  1. drives Continous improvement
  2. engages people in the change process
  3. provides better care and outcomes for our customers
35
Q

explain the 5 Whys.

A

in a fishbone diagram concept, asking Why at least 5 times of the current state tends to get to a root cause that can be addressed

36
Q

3 root cause tools

A

pareto chart, 5 Whys, Cause Effect diagram

37
Q

name the 3 rules of zero defects…

A

never accept a defect; never cause a defect; never pass a defect

38
Q

list benefits of kanban(6 of them)

A

its a simple work order of what to work on
replacement info seen at a glance
gives direction based on actual conditions in workspce
prevents extra paperwork
prevents over producing
controls and reduces inventory costs

39
Q

kanban signals….

A

low levels of inventory

40
Q

standization benefits, list some (there are at least 8)

A
improves safety
maintains quality
reduces cost
increases productivity
stabilzes deliveries
eliminates waste and simplfiies processes
improves employee morale and engagement
helps to reveal problems
41
Q

Mr Ohno said, “ without standards there can be no….”

A

…. kaizen

42
Q

motion economy is ,……

A

seeks to combine, eliminate, reduce and smooth (CERS) motion.
it considers the work place arrangements such as placement of tools, supplies, and equipment to reduce motion

43
Q

5 S include

A

sort, straighten, shine, standardize, sustain

44
Q

3 benefits of 5 S….

A

IRS
increase efficiency,
reduce waste and clutter,
safety increased

45
Q

LSS definition!

A

LSS is a business strategy of creating and sustaining value for a customer by identifying value streams and eliminating waste.

46
Q

define Value stream…

A

for s good: from the time the customer places and order until the time the customer receives the product.

47
Q

3 levels of value streamss

A

process
door to door
enterprise

48
Q

Heijunka def…

A

leveling: creates static work loads to avoid dramatic shifts in swings in production

49
Q

give 3 types of heijunka…

A

one piece flow (vs batch and queue)
(push vs) pull at the end of the value stream
fifo