Yearly Exam Flashcards
What are the factors affecting wellbeing?
Social, Physical, Emotional, Economic, Cultural, spiritual
What are the specific needs?
Safety and Security, Health, Economic, Sense of Identity, Education, Adequate Standard of Living
What are the levels of Maslow’s hierarchy?
Self-actualisation, Esteem, Love/Belonging, Safety, Physiological
What does the process of goal setting?
Specific, Measurable, Achievable, Relevant, Time-Bound
What are the types of resources?
Human and Non-Human
What are the factors influencing resource management?
Personal values and Past experiences, Availability and access to resources, Planning and organisation, Access to support, Communication, Decision making, Problem-solving skills.
What are the factors influencing the availability of and access to resources?
Gender, Age, Socioeconomic Status, Culture, Disability
What are the components of communication?
The sender, the receiver, the message, the medium
What are the communication styles?
Aggressive, Assertive, Passive,
What are the types of decision making?
Impulsive, Intuitive, Hestitant, Confident, Rational,
What are the factors influencing decision-making?
Access to resources, the complexity of the problem, past experiences and personal values, attitudes towards change, sociocultural factors,
What are the strategies for effective resource management?
Using interchangeable resources, adopting sustainable behaviour, accessing support, developing personal management skills, engaging in education or training.
What are the types of groups?
Family and Friendship, Sport and Leisure, Study and Work, Religious Groups, Cultural Groups, Other
What are the reasons for group formation?
Locality/Geography, Gender, Shared Interest/Common Goal, Security, Sexuality, Specific Need, Social Interaction, Culture, Religion, Other
What are the roles individuals adopt in groups?
Task-orientated, Socioemotional, Destructive,
What are the personal factors that contribute to the roles individuals adopt within groups?
Self-Esteem, Self-Confidence, Sense of Belonging, Education, Heredity, Previous Experience, Culture,
What are the social factors that contribute to the roles individuals adopt within groups?
Relationship with Group Members
Attitudes of Group Members
Gender Expectations
Media
What are the power bases in a group?
Legitimate, Reward, Coercive, Referent, Expert,
What are the styles of leadership?
Autocratic, Democratic, Laissez Faire, Transformational,
What are the factors influencing leadership?
Type of Task
Knowledge & Skills Within Groups
Attitudes of Individuals Within The Group
Relationships Between Group Members
What are the causes of conflict?
Incompatible Goals Individual Differences/Personality Limited Resources Ineffective Communication Varying Values Multiple Role Expectations
What is the conflict resolution process?
Negotiation, Agreement, Resolution
What are the outcomes of conflict resolution?
Win-Win, Win-Lose, Lose-Lose
What is the problem-solving process?
Identify the Problem Explore the alternative solutions Select option Implement Solution Evaluate the situation
