Yearly Exam

Question 1

What are the factors affecting wellbeing?

Answer 1

Social, Physical, Emotional, Economic, Cultural, spiritual

Question 2

What are the specific needs?

Answer 2

Safety and Security, Health, Economic, Sense of Identity, Education, Adequate Standard of Living

Question 3

What are the levels of Maslow’s hierarchy?

Answer 3

Self-actualisation, Esteem, Love/Belonging, Safety, Physiological

Question 4

What does the process of goal setting?

Answer 4

Specific, Measurable, Achievable, Relevant, Time-Bound

Question 5

What are the types of resources?

Answer 5

Human and Non-Human

Question 6

What are the factors influencing resource management?

Answer 6

Personal values and Past experiences, 
Availability and access to resources, 
Planning and organisation, 
Access to support, 
Communication, 
Decision making,
Problem-solving skills.

Question 7

What are the factors influencing the availability of and access to resources?

Answer 7

Gender, Age, Socioeconomic Status, Culture, Disability

Question 8

What are the components of communication?

Answer 8

The sender, the receiver, the message, the medium

Question 9

What are the communication styles?

Answer 9

Aggressive, Assertive, Passive,

Question 10

What are the types of decision making?

Answer 10

Impulsive, Intuitive, Hestitant, Confident, Rational,

Question 11

What are the factors influencing decision-making?

Answer 11

Access to resources, the complexity of the problem, past experiences and personal values, attitudes towards change, sociocultural factors,

Question 12

What are the strategies for effective resource management?

Answer 12

Using interchangeable resources, 
adopting sustainable behaviour, 
accessing support,
developing personal management skills, 
engaging in education or training.

Question 13

What are the types of groups?

Answer 13

Family and Friendship, Sport and Leisure, Study and Work, Religious Groups, Cultural Groups, Other

Question 14

What are the reasons for group formation?

Answer 14

Locality/Geography, Gender, Shared Interest/Common Goal, Security, Sexuality, Specific Need, Social Interaction, Culture, Religion, Other

Question 15

What are the roles individuals adopt in groups?

Answer 15

Task-orientated, Socioemotional, Destructive,

Question 16

What are the personal factors that contribute to the roles individuals adopt within groups?

Answer 16

Self-Esteem, Self-Confidence, Sense of Belonging, Education, Heredity, Previous Experience, Culture,

Question 17

What are the social factors that contribute to the roles individuals adopt within groups?

Answer 17

Relationship with Group Members
Attitudes of Group Members
Gender Expectations
Media

Question 18

What are the power bases in a group?

Answer 18

Legitimate, Reward, Coercive, Referent, Expert,

Question 19

What are the styles of leadership?

Answer 19

Autocratic, Democratic, Laissez Faire, Transformational,

Question 20

What are the factors influencing leadership?

Answer 20

Type of Task
Knowledge & Skills Within Groups
Attitudes of Individuals Within The Group
Relationships Between Group Members

Question 21

What are the causes of conflict?

Answer 21

Incompatible Goals
Individual Differences/Personality
Limited Resources
Ineffective Communication
Varying Values
Multiple Role Expectations

Question 22

What is the conflict resolution process?

Answer 22

Negotiation, Agreement, Resolution

Question 23

What are the outcomes of conflict resolution?

Answer 23

Win-Win, Win-Lose, Lose-Lose

Question 24

What is the problem-solving process?

Answer 24

Identify the Problem
Explore the alternative solutions
Select option
Implement Solution
Evaluate the situation