XCC Flashcards
1
Q
XCC includes a __-day money-back guarantee for Xfinity TV, Internet, Pro Protection, and Voice services, as well as a __-day money-back guarantee for Xfinity Mobile services and devices
A
30, 14
2
Q
XCC
A
Xfinity Customer Commitment
3
Q
The only state that still offers the On Time Guarantee
A
Illinois
4
Q
Name 2 services/fees that are not covered in the 30-day money back guarantee
A
Long-Distance Fees & PPV Events
5
Q
XCC does not apply to businesses, however Comcast Business customers can take advantage of the
A
Comcast Business Promise