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Question 1

_______ define standard activities that are performed by the incident commander to achieve the tactical objectives.

Answer 1

Functions of command

Question 2

The ______ level directs activities towards specific objectives.

Answer 2

Tactical

Question 3

When sectorizing buildings with a geographic positioning, the front of the building always becomes “sector A“. Other alphabetical designations are provided in a ______ flow around the building.

Answer 3

Clockwise

Question 4

_______ is defined as a timely and efficient means of air replacement and rehydration of companies while maintaining their sector assignments.

Answer 4

Recycling

Question 5

The fire departments involvement and needs at the incident scene can be divided into four sections. They are logistics, planning, operations and _______.

Answer 5

Administrative

Question 6

Of the following examples, the one that does not require personnel accountability report (PAR) to be initiated:

• any report of missing or trapped firefighter
• any change from offensive to defensive
• a report of all clear
• at 20 minutes elapsed time

Answer 6

At the 20 minute elapsed time notification

Question 7

When operating at a high-rise building, lobby sector will utilize passports to track all crews and crew members in the building. Crews will leave their passports with the fire personnel _______ if lobby sector has not been established.

Answer 7

In the fire control room

Question 8

_________ is a conscious process involving the very rapid but deliberate considerations of the critical factors and the development of a strategy and rational plan of attack based on those conditions.

Answer 8

Size up

Question 9

Command must consider all ____ sides of the fire. Failure to do so frequently results in fire extension.

Answer 9

7

Question 10

Announcement of a change to a defensive strategy will be made as _________ and all personnel will withdraw from the structure and maintain safe distance from the building.

Answer 10

Emergency traffic

Question 11

The second priority in defense of operations is _________.

Answer 11

Exposure protection

Question 12

Most urgent reason for calling additional alarms is for the purpose of covering _______.

Answer 12

Life safety

Question 13

Contributing factors to early structural collapse include parapet walls, large open areas, large signs or marquees and ________.

Answer 13

Cantilevered canopies

Question 14

Upon receipt of the emergency traffic evacuation order, company officers shall assemble their crews and promptly exit to a safe location, where the company officer will report ________.

Answer 14

A par for all crewmembers

Question 15

The initial roof sector officer must report to command all of the following conditions except:

• Roof construction
• Location of firewalls
• Location of heavy objects
• Distance to the most severe exposure

Answer 15

Distance to the most severe exposure

Question 16

Throughout each of the three tactical priorities, the safety and survival of firefighters, ________ and loss control functions are continuously addressed

Answer 16

Customer service

Question 17

The main objective of overhaul operations is to seek out and extinguish all remaining fire and control loss, stabilize the incident scene and providing for firefighter safety and to secure the structure. Additional objectives should include _______.

Answer 17

Preserving evidence and secure the fire scene

Question 18

A reasonable guideline for extrication sector is an initial commitment of one company per ____ victims for extending initial and immediate care when numerous patients are involved in a major incident.

Answer 18

5

Question 19

Of all the sectors, the treatment sector typically requires the heaviest commitment of personnel. During major incidents, one company per ______ patient should be the initial objective.

Answer 19

4

Question 20

When dealing with hazardous materials incident the primary objective is to ______ before formulating a plan of action.

Answer 20

Identify the type of material involve

Question 21

When spotting the apparatus at a trench cave-in, the first company should spot the apparatus at least ______ feet away from the location of the trench failure.

Answer 21

50

Question 22

Preventing excessive apparatus congestion at the scene and allowing time for command to evaluate conditions prior to assigning companies are objectives of _______.

Answer 22

Staging

Question 23

Effective use of _________ procedures will prevent excessive apparatus congestion at the scene and allow time for command to evaluate conditions prior to assigning companies.

Answer 23

Staging

Question 24

Level I staging is in effect for all incidents with ____ or more companies responding.

Answer 24

3

Question 25

On the fireground, ________ should regulate apparatus placement.

Answer 25

Apparatus function

Question 26

Do not drive all fire apparatus directly to the fire. Later arriving companies should stage a minimum of ______ short of the immediate fire area and remain uncommitted until ordered into action by Command.

Answer 26

1 block

Question 27

When the aerial apparatus is not needed for upper level access or rescue, spot the apparatus in a position that would provide an effective position for __________.

Answer 27

Elevated master stream operation

Question 28

When emergency vehicles must travel in center or oncoming traffic lanes to approach controlled intersections, they must ________ before proceeding through.

Answer 28

Come to a complete stop

Question 29

In the Papago tunnel, there are hydrant cabinets in the two vehicle tunnels located approximately every _____ feet on alternating sides of the tunnel.

Answer 29

300

Question 30

The _______ level is the first management “subdivision” of incident scene organization and is accomplished by assigning Sector (Division or Group) responsibilities.

Answer 30

Tactical

Question 31

The functions of command define standard activities that are performed by the incident commander to achieve the _________.

Answer 31

Tactical objectives

Question 32

The first priority in defensive operations is personnel safety, the second is _________.

Answer 32

Exposure protection

Question 33

When operating around a high rise building where potential hazards of falling glass and debris exists, a Fireground perimeter shall be established _______ from the building and shall be observed by all personnel as a high hazard area.

Answer 33

200 feet

Question 34

The main objective of ________ operations are to seek out and extinguish all remaining fire and control loss, stabilize the incident scene by providing for firefighter safety, and to secure the structure.

Answer 34

Overhaul

Question 35

When should crews not operate nozzles until they see and/or are near the fire, and also not use fog streams?

Answer 35

In basements

Question 36

When additional fans are required, placing two or more fans ________ is more effective.

Answer 36

In tandem

Question 37

The first _____ functions must be addressed immediately from the initial assumption of Command.

Answer 37

6

Question 38

Victims buried by trench collapse or under water for _____ minutes or more, would unlikely to survive therefore an extremely cautious and well-planned, safe recovery operation is required.

Answer 38

10

Question 39

This level of evacuation affects off-site homes and businesses and normally affects fewer than 100 people. People may remain out of the area for two to four hours or more.

Answer 39

Intermediate

Question 40

Apparatus and personnel should maintain a collapse zone of at least ______ of the building determined likely to collapse.

Answer 40

One and a half times the hight

Question 41

Anyone can effect a change in incident management in extreme situations relating to _____ by notifying command and initiating corrective action.

Answer 41

Safety

Question 42

________ is defined as a forward staging position located just outside the immediate hazard zone, safely distanced from the entrance of a tactical position or sector. Crews will remain in this position until assigned by the IC or the sector officer.

Answer 42

On-Deck

Question 43

On Deck crews must remain intact, in a ready state and monitor the tactical channel at all times. On Deck crews must also size up the area that they are assigned to; this size up should include: locating the structures entrance/exit points in their assigned area, Interior and exterior conditions, Unit ID of crews operating inside the structure, ________ and identify which crews are operating each hose line.

Answer 43

Approximate location of interior crews

Question 44

Lines should be laid with attention to the _____ problems they present. Try to lay lines on the same side of the street as the hydrant and cross over near the fire.

Answer 44

Access

Question 45

Care must be taken to ensure that the abrasive saw blades do not become contaminated with _______. Such contamination may dissolve the resin which is used to bond the blade, causing the blade to shatter when used. New blades should be stored in plastic bags to ensure cleanliness.

Answer 45

Petroleum based products

Question 46

The first arriving fire department unit initiates the command process by giving an initial radio report. Which is included in the on scene report?

• Unit location
• Call for resources
• Obvious problem/conditions
• Time of day

Answer 46

Obvious problems/conditions

Question 47

The roles and responsibilities of the command team are identical to the roles and responsibilities of the incident advisory team. The command team consists of the incident commander, _______, and the senior advisor.

Answer 47

Support officer

Question 48

The _______ focus is looking at the entire incident and it’s impact from a broader perspective and providing direction, guidance and advice to the incident commander and/or support officer.

Answer 48

Senior advisor

Question 49

The deployment of the organizational structure should begin with the placement of the first arriving fire department unit and continue through a number of phases, depending on the size and complexity of the incident. The command organization must develop at a pace which _______ of the tactical deployment of personnel and resources.

Answer 49

Stays ahead

Question 50

When the incident commander assigns companies to a sector, it is then the responsibility of the _______ to contact the assign company to transmit any instructions relative to the specific action requested.

Answer 50

Sector officer

Question 51

Members shall not engage in any activity that is detrimental to the department, engage in a conflict of interest of the department or use their position with the department for personal gain or influence, fight, or ________.

Answer 51

Abuse their sickleave

Question 52

In most cases minor job performance problems can be resolved by the supervisor bringing the problem to the attention of the employee, and the employee making the proper modification in his/her performance. When a serious job performance problem is identified, the supervisor must decide whether to solve it through training, ________, non-disciplinary counseling, or disciplinary action.

Answer 52

Employee assistance services

Question 53

After an incident or complaint has been thoroughly investigated and the need for disciplinary action determined, a decision concerning the action that would be most effective must be made. Factors to be considered in making this decision are the seriousness of the offense, the members past history with the department and the ______ of the phoenix fire department in dealing with similar offenses.

Answer 53

Past practice

Question 54

A complaint record form will be initiated and the complaint assigned to the appropriate division/section for investigation. All complaint alleging series administrative or criminal misconduct will be assigned to the _______.

Answer 54

Performance auditing section

Question 55

A member who determines he/she is too sick to work should make notification no later than ______ hours on the day the sickleave is to begin.

Answer 55

0600

Question 56

When a member needs to make arrangements for the home care of a family member or to cope with a minor or short-term emergency, a maximum of _____ hours of sick leave will be allowed. The use of accumulated vacation, compensatory time, or unpaid leave may be approved for the remainder of the time required to secure the situation.

Answer 56

10

Question 57

After an industrial injury, all required industrial forms shall be completed and forwarded to the Fire Department Health Center within ____ calendar days.

Answer 57

4

Question 58

It is the policy of the PFD that supervisors administer discipline in what way?

Answer 58

Corrective, progressive, and lawful manner

Question 59

It is the policy of the PFD that supervisors administer discipline in a corrective, progressive and lawful manner. Lawful in that the discipline and the procedure by which it is administered does not violate City Personnel Rules or Administrative Regulations, Departmental Rules of Conduct, the MOU, Departmental SOPs, or the ______.

Answer 59

Members constitutional rights

Question 60

Acceptable Driving Record: means that the driving record of the employee has ______ points it less fir the previous 12 months, or 16 points or less for the previous 36 months.

Answer 60

7

Question 61

After ______ sick leave occurrences in the previous 12-month period, the member may be counseled and, at the discretion of the Battalion Chief, proof of medical treatment may be required for any future illnesses.

Answer 61

6

Question 62

When in employee is remanded for care, he will be required to sign a release of information during their consultation with their supervisor. This release specifies that the provider release to the department and supervisor the confirmation that the employee is attending counseling sessions, _______, reports of drug screens, cooperation and motivation of the employee in counseling, and the date of completion of services.

Answer 62

Progress on treatment plan

Question 63

Employee differences and disputes frequently arise in an emotionally charged atmosphere. In _______, a neutral third-party helps the disputants focus on issues and possible solutions in a setting away from the background and personal circumstances that may have triggered the dispute.

Answer 63

Mediation

Question 64

All vehicle accidents involving fire department vehicles must be reported to alarm headquarters immediately after the accident. This report to the dispatch center will include: your unit ID or apparatus number, your exact location, an indication of the need for additional medical assistance, estimate of the extent and nature of vehicle damage or injuries, _________, and indication of need for a cover assignment.

Answer 64

An Indication as to whether or not your apparatus/vehicle is drivable

Question 65

When a supervisor has determined that documentation should be placed in a members personnel file, the supervisor may use one of several methods of documenting the incident or occurrence. The length of time the document is to remain part of the members file will be determined by the supervisor, and a date for petition indicated on the document. In most cases, the minimum length of time before a document can be petitioned for review is __________.

Answer 65

1 year

Question 66

The formula of class A foam includes hydrocarbon surfactants that reduce the _______ of water in a foam solution. Doing this allows for better penetration and increased effectiveness.

Answer 66

Surface tension

Question 67

In hazardous materials response, approach from upwind and uphill. Do not drive the apparatus directly to the scene until ________.

Answer 67

The material involved can be identified

Question 68

_______ is the portion of the total available pressure not used to overcome friction loss or gravity by forcing water through pipes, fittings or adapters

Answer 68

Residual pressure

Question 69

Suddenly stopping water, through a moving hose or pipe, results in energy surge being transmitted in opposite direction, often many times the regional pressure. This surge is referred to as ________.

Answer 69

Water hammer

Question 70

Un-reinforced masonry can usually be identified by a _______, usually every six courses, used to hold the bricks together structurally.

Answer 70

King’s row

Question 71

A ________ is attached to the outside of the building and not generally fire stopped. It is basically a horizontal chimney. Any fire has the potential for rapid spread in buildings with this feature.

Answer 71

False mansard

Question 72

If the fire is contained to the attic and the interior of the structure is clear, maximum conversion in the attic space can be accomplished by keeping the attic intact and using _________.

Answer 72

A penetrating nozzle or 1 1/2 inch nozzle into the ceiling

Question 73

Buildings with _______ roofs are old, often 50 years or older. Trusses of heavy timber are bolted together in space in excess of 15 to 25 feet apart. Failure of one truss can collapse a substantial portion of the roof.

Answer 73

Bowstrung

Question 74

An attendance record with no more than _______ absences in any 12 month period will meet city attendance standards.

Answer 74

6 unscheduled

Question 75

Who do you report harassment to?

Answer 75

Department personnel officer

Question 76

An employee who becomes sick while on vacation may only charge his sickleave bank if the illness requires ___________ or if illness/injury was approved as an FMLA absence.

Answer 76

Hospital confinement

Question 77

_______: supervisor pr other person of authority conditions the granting of an economic or other job benefit, such as a raise or advancement, upon sexual favors from a subordinate, withholds such benefits, or punishes the subordinate for refusing sexual favors.

Answer 77

Quid pro quo

Question 78

If you are unsure if a situation constitute sexual harassment, discuss the matter with ________ before determining whether to file a complaint or not.

Answer 78

Personnel officer/equal opportunity liaison or equal opportunity department

Question 79

The common organizational structure used in the fire and emergency service is ______, which is defined as having an uninterrupted series of steps or chain of command.

Answer 79

Scalar

Question 80

Authority refers to the legal ability of an individual to make an implement decisions for which the individual is held accountable. The company officer has changing decision making roles throughout an incident. There are two types of decision making models: _______ authority and _______ authority.

Answer 80

Centralized

Decentralized

Question 81

________ refers to the number of subordinates and/or number of functions that one individual can effectively supervise. This principle applies equally to supervising the crew of a single company or the officers of several companies under the direction of an incident commander. There is no absolute rule for determining how many subordinates or functions that one person can supervise affectively. The number varies with the situation but is usually considered to be somewhere between three and seven.

Answer 81

Span of control

Question 82

_________ consists of dividing large jobs into smaller tasks to be assigned to specific individuals.

Answer 82

Division of labor

Question 83

___________ is the ability to identify the components of the situation, assess the need for action, determine the nature of the necessary intervention, initiate action, and to be perceived as having the ability to take this action. _______ inspires confidence from subordinates, the administration, and the public.

Answer 83

Command presence

Question 84

_________ is a trait that individuals learn primarily from their families and secondarily from religious organizations, educational institutions, society as a whole, friends, and peers.

Answer 84

Ethical behavior

Question 85

A company officer guides the individuals in a group and focuses their efforts on becoming a cohesive team. This journey usually follows a four stage development model that includes forming, storming, norming and ________.

Answer 85

Performing

Question 86

What are the four steps in the method of counseling?

Answer 86

Describe the current performance

Describe the desired performance

Gain a commitment for change

Follow up the commitment

Question 87

What are the five steps approach to problem-solving?

Answer 87

Identify
Select
Design
Implement
Evaluate

Question 88

Resolving ______ may include any one or more of the following five methods: avoiding, accommodating, forcing, negotiating, collaborating.

Answer 88

Conflict

Question 89

Personnel may break the rules for not complying with procedures, and this behavior can lead to a need for discipline. Some of the possible reasons that people break the rules include the following:

Answer 89

Stress

Question 90

A ________ may be lodge by the subordinate or the labor representative if the company officer does not follow the agreement procedures when administering a disciplinary action, potentially preventing any further action against the employee on that issue.

Answer 90

Grievance

Question 91

A _______ is a guide to organizational decision making. Organizational policies originate with top management and are disseminated to lower levels for implementation.

Answer 91

Policy

Question 92

__________ include training, performance, attendance, hazardous materials or biological/medical exposures, and medical. Personnel information must be kept current as it may be needed for an emergency or a line of duty death.

Answer 92

Personnel records

Question 93

One example of operation risk management contains a five step process that maintains a _______ in order to evaluate the most current risks.

Answer 93

Continuous loop

Question 94

Although numerous teaching models exist, one of the most effective is the four step method of instruction. This model is used to develop lesson plans and for teaching lessons and courses. Company officers can use the process for company level training. The model consists of:

Answer 94

Preparation
Presentation
Application
Evaluation

Question 95

Incident scene management should reflect overall incident priorities. These priorities are always considered in the following order:

Answer 95

Life safety

Incident stabilization

Property conservation

Question 96

________ occurs when all exposed combustible services and objects within a compartment have been heated to their ignition temperature and ignite almost simultaneously.

Answer 96

Flashover

Question 97

A model for change has been created to facilitate most forms of change facing an organization: recognize the need for change, identify resistance and address it, plan the change interventions, _________ and control the change.

Answer 97

Implement the change

Question 98

The group structure of an emergency response unit is not significantly different from the structure of any other formal or informal group. A group may exhibit the following five essential characteristics: a common binding interest, a group image/identity, a sense of continuity, shared values and __________.

Answer 98

Roles within the group

Question 99

Company officers should follow their organizational policies for behavior management. Company officers should also be familiar with the following ways to assist their subordinates:

Answer 99

Counseling
Coaching
Providing peer assistance
Mentoring

Question 100

Coaching is a process of directing an individuals skills and performance. For the company officer, coaching is the process of giving motivational correction, positive reinforcement, and constructive feedback to subordinates in order to maintain and improve their performance. The feedback needs to be positive, immediate, direct and frequent. One formal coaching model contains the following four steps:

Answer 100

Describe the current performance level

Describe the desired performance level

Gain commitment for change

Follow up the commitment

Question 101

Disciplinary actions consist of corrective measures that are used to get employees to meet standards and adhere to policies. This action should be taken in a manner that is:

Answer 101

Corrective

Progressive

And lawful

Question 102

_________ places the maximum amount of stress on an aerial device and reduces its load carrying capacity.

Answer 102

Long extension low angle

Question 103

The result of mixing the appropriate amount of foam concentrate with water:

Answer 103

Foam solution

Question 104

_______ roofs are 4 x 8 panels comprised of compressed cooler pad material laid over penalize roofs or bar trusses. Best cut with a chainsaw.

Answer 104

Textrum

Question 105

_______: an inside strengthening column in a masonry or concrete building usually supporting a roof member.

Answer 105

Pilaster

Question 106

In the early 80s, OSB became readily available. With that came _______ which is a wood I beam used in floor or roof systems. They are composed of laminate top and bottom chords usually 2” x 2” with a center webbing of OSB.

Answer 106

TJI

Question 107

In reference to a 56 hour employee schedule, five consecutive working days equals ______ shifts.

Answer 107

3

Question 108

Temporary separation of an employee from the employees position for disciplinary reasons.

Answer 108

Suspension

Question 109

All performance rating is required for all probationary employees at _________.

Answer 109

3, 6, 11 months

Question 110

Highlighted entry in the DOT emergency response guidebook chemical list section indicates there is additional information in the ________ in the back of the book.

Answer 110

Green pages

Question 111

Class A foam is the formulation of hydrocarbon surfactants that reduce the ______ of the water in the foam solution which provides for better penetration of material

Answer 111

Surface tension

Question 112

_________ are diamond shape designs (10 3/4 inch on each side) that generally must be affixed on each side and each end of the vehicles carrying hazardous materials.

Answer 112

DOT placards

Question 113

Pressure cargo tanks or an ________ transport gases that have been liquefied through compression and the contents must remain under pressure to maintain the liquid state. To withstand this internal pressure, pressure cargo tanks have rounded heads.

Answer 113

MC331

Question 114

________ is a concept used to measure weight of gases in comparison to air.

Answer 114

Vapor density

Question 115

_________ is the temperature at which a liquid generates enough vapors to create an ignitable mixture near the surface of a liquid.

Answer 115

Flash point

Question 116

_______: specifically designed to carry gases that have been liquefied through temperature reduction. They have circular cross sections and routed heads though heavy insulation can make the heads up here flat. (MC338)

Answer 116

Cryogenic

Question 117

The Fire Chief and the union president make up the:

Answer 117

Correlating team

Question 118

704 placard… something crazy about hazardous materials and chemicals exploding and destruction everywhere.

Answer 118

3

Question 119

A ________ provides a wider coverage and is able to break up the water to allow better steam conversion. The drawback is that they do not provide the reach and penetration needed to reach the seat of an intense fire. _______ may also be adversely impacted by wind. Water from a _______ may be converted to steam before reaching the seat of the fire.

Answer 119

Fog nozzles

Question 120

Effective fire and emergency service leaders can have command presence in all of their assigned emergency and nonemergency duties. To achieve command presence, it may be helpful to have or develop the following attributes:

Answer 120

Expertise