writing emails

Question 1

Name - Formal/Neutral

Answer 1

• Dear Mr/Mrs Dupuis
• Dear Mary
• Dear Sir/Madam

Question 2

Name - Informal

Answer 2

Hi/Hello Mary

Question 3

Previous Contact - F/N

Answer 3

Thank you for your email of …
Further to your last email,
I apologize for not getting in contact with you before now

Question 4

Previous Contact - INF

Answer 4

Thanks for your email.
Re your email, …
Sorry I haven’t written for ages but I’ve been really busy

Question 5

Reason for writing : N/F

Answer 5

• I am writing in connection with
• I am writing with regard to + nom
• Your name was given to me by

Question 6

Reason for writing : INF

Answer 6

Just a short note about …
I’m writing about
Here’s the … you wanted
I got your name from …
Please note that …

Question 7

Giving info - N/F

Answer 7

I’m writing to let you kno that …
We are able to confirm you that
I am pleased to tell you that

Question 8

Giving info - INF

Answer 8

Just a note to say …
We can confirm that
Good news !
Unfortunately

Question 9

Attachments F/N

Answer 9

Please fin attached my report
I’m sending you … as a pdf file

Question 10

Attachments INF

Answer 10

I’ve attached
Here is the … you wanted

Question 11

Asking for info - F/N

Answer 11

Could you give me some informations about …
I would like to know
I’m interested in receiving/finding out

Question 12

Asking for information - INF

Answer 12

Can you tell me a little bit more about …
I’d like to know
Please send me ..

Question 13

Requests - F/N

Answer 13

I’d be grateful if you could
I wonder if you could
Do you think I could have …?
Thank you in advance for your help in advance

Question 14

Requests - INF

Answer 14

Please could you
can I have
I’d appreciate your help on this

Question 15

Promising actions - F/N

Answer 15

I will
I’ll investigate the matter
I will contact you again shortly

Question 16

Promising actions - INF

Answer 16

I’ll
I’ll look into it
I’ll get back to you soon

Question 17

Offering help - F/N

Answer 17

Would you like me to
I you wish, I’d be happy to
Let me know whether you would like me to

Question 18

Offering help - INF

Answer 18

Do you want me to …
Shall I
Let me know if you’d like me to

Question 19

Final comments - N/F

Answer 19

Thank you for your help
Do not hesitate to conyacy s again if you require any further information
Please feel free to contact me if you have any questions. My direct line is …

Question 20

Final comments - INF

Answer 20

Thanks again for
Let me know if you need anything else
Juste give me a call if you have any questions

Question 21

Close - F/N

Answer 21

I am looking forward to
Best wishes (regards)
Yours faithfully

Question 22

Close - INF

Answer 22

Looking forward to
Best wishes to
Speak/Seeyousoon
All the best