Writing a Questionnaire Flashcards

1
Q

What is the difference between a survey and a questionnaire?

A

Survey: the measure of opinions or experiences of a group of people through the asking of questions

Questionnaire: a set of printed or written questions with a choice of answers with a choice of answers, devised for the purposes of a survey or statistical study

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2
Q

Is a questionnaire a tool used for a survey?

A

Yes, forms the list of questions

  • Includes several sections
  • May use standardised scales
  • Possible mix of open and closed ended questions
  • Self-completed or administered by an interviewer
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3
Q

What does a survey consist of?

A

All aspects of the research process, including research design, survey construction, sampling method, data collection and response analysis.

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4
Q

Compare the different types of questionnaires

A
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5
Q

What are the advantages and disadvantages of self-administered questionnaires?

A

Advantages

  • Relatively cheaper
  • No interview bias
  • May permit a larger sample
  • Easier for geographically distant sample

Disadvantages

  • Low response rate (40% common)
  • NO chance of clarification or correction
  • Higher rate of missing data
  • Need very clear instructions
  • Literacy and issue –> approx 20% of functionally illiterate
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6
Q

What are the advantages and disadvantages of interview-administered questionnaires?

A

Advantages

  • Higher response rate
  • Chance for clarification or correction
  • Less missing data
  • Design and layout somewhat less critical
  • Contextual understanding and greater flexibility

Disadvantages

  • More expensive
  • Potential for interviewer bias
  • Impractical if requiring frequent data collection or surveying a wide geographic area
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7
Q

How to maximise response rate?

A

Minimise effort for participants

  • Well designed questionnaire
  • A logical flow of questions

>Least sensitive to most difficult/sensitive

>General to particular

  • As short as possible
  • Clear, simple, easy to read, well presented
  • Optimise convenience
  • Create interest

Follow up/reminder plan

Timing

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8
Q

What are some conditions that a questionnaire design has to fulfill?

A
  • Number every question and page
  • Consistent font
  • No vertical text
  • Enough spacers for answers
  • Units clearly stared
  • Align text, boxes, spaces
  • Include all options
  • Check all categories, ranges
  • Contact/return details
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9
Q

What are some advantages and disadvantages of open-ended questions?

A
  • Respondents less directed in their response
  • Potential for greater depth and quality of information
  • More difficult to analyse
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10
Q

What are some advantages and disadvantages of close-ended questions? What are the types of questions?

A
  • Quick and easy to answer and analyse
  • Minimise intra-interview bias
  • Maximise inter-interview consistency
  • Can’t include all possible responses
  • Response options have to be largely known

Types

  • Yes-no
  • Rating/Likert scales
  • Rank order (options ranked 1st to nth)
  • Forced choice
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11
Q

What is a likert scale (close-ended)

A
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12
Q

What is a visual analogue scale (VAS)?

A

continuous data –> measure from endpoint to quantify the response

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13
Q

What are some tips to writing closed questions?

A

OPTIONS must be

  • mutually exclusive (cannot both occur at the same time)
  • collectively exhaustive

> ensure response options free from bias

> use clear and simple language –> ensure questions are not ambiguous

> avoid words like ‘often’, ‘regularly’, ‘usually’ –> stipulate time frames (eg “in the past week”) –> specify the level of accuracy/units you want

> avoid labeling people e.g. diabetic patient

> avoid leading questions

> avoid double negatives

> don’t overestimate memory (renders data useless)

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14
Q

What is wrong with the following question? Provide a proper version.

‘have you seen a naturopath recently?’

A

ambiguous (what does recently mean) and complex wording (do people know what a naturopath is)

  • Have you seen a naturopath (or a ‘natural medicines specialist’) in the past 6 months
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15
Q

What is wrong with the following question?

see attached image

A

don’t use an abbreviation, ambiguous (not mutually exclusive e.g. if the answer is 3, do they select the 2nd or 3rd box)

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16
Q

What is wrong with the following statement:

Do you think doctors and patients understand the guidelines about use of CAMs before surgery?

A

Two questions in one

17
Q

What is wrong with the following statement:

Are you satisfied or dissatisfied with the information that you have previously received about CAMs?

A

What about the other options

  • e.g. very satisfied, very dissatisfied, not sure/neither/not applicable
18
Q

What is wrong with the following statement:

How often are you so forgetful that you omit your regular CAMs?

A

Value judgement (implying the patient that is forgetful), unspecified time period, too hard to remember

19
Q

What is wrong with the following statement:

How incompetent do you believe your doctor is in advising you on CAMs?

A

Leading question